Reviews (561)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate invoicing for both B2B and B2C transactions, praising its VAT handling and invoice customization. The interface is user-friendly, making setup and adjustments straightforward. The support team is noted for their quick and efficient response to queries and custom requests, enhancing the overall user experience and making it a useful tool for streamlining invoicing processes.

Edited April 1, 2016

Great app, which is working without any bugs! Support is really responsive and helpful. I can only recommend.

Danny P Cz
Czechia
Over 2 years using the app
August 31, 2023

We are using Sufio for a while, which works good for us, and we had to reach out to Sufio's Customer Service. The contact between customer service was very fast and they did what they said to do. So within a working day the setting were adjusted and our customer benefited from this change. Great Service.

Seizoenstunter
Netherlands
Over 2 years using the app
Sufio replied September 6, 2023

Thank you for your review! We take pride in our support team's efficiency as we understand that time is so important when it comes to keeping things running smoothly in your business.

Let us know if we can assist you any time again :)

April 26, 2018

You should just stop reading this and download it already. If your customers have even once asked for an invoice, this is the app that you need. It's super easy to use, the invoices are beautiful, you can control who gets invoices, and their service is impeccable. We use a ton of apps on Shopify, and this app, head and shoulders above others, does what it says it will and does it with flying colors.

4 H Mall
United States
Over 2 years using the app
March 12, 2021

We integrated Sufio for our Shopify account and it's really a wonderful solution for our accounting! Beautiful invoices and max automatisation! We realy really love it!

Tangem
Switzerland
Over 2 years using the app
Sufio replied March 18, 2021

And we love love love your review! Thank you so much for taking your time to leave us your kind words! :)

November 12, 2021

The support team went above and beyond with all my questions.
Fantastic service and excellent support. I could not recommend them enough!

Onesies Downunder
Australia
Over 2 years using the app
Sufio replied December 3, 2021

Happy to help! Please don't hesitate to get in touch if you ever need anything again :)

Edited November 12, 2019

Over the great platform and offered services, Sufio really makes the difference in terms of customer service.

They have been flexible and worked with us to find the best fit for our website.

I highly recommend the service, money well spent for ease of use and peace of mind!

Sacha

8js Eshop
Switzerland
Over 2 years using the app
October 11, 2021

Great app and great support! They helped with all adjustments we wanted to make to the app and had solutions for all extra features we asked for.

MKBShop.nl
Netherlands
Over 2 years using the app
Sufio replied October 28, 2021

Feedback like this makes our support team happy! Thanks :D

September 10, 2014

This app really safe my time! I like the design, very clean and professional and very easy to install and use. The support is always there if any doubt, 100% happy with this.

Miv Interiores
Spain
Over 2 years using the app
November 16, 2020

The app is very easy to use, however, the most important value that Sufio has is its customer service. They have supported me in all the configuration and specific needs I had.

Singularu World
Spain
Over 2 years using the app
Sufio replied November 18, 2020

Thank you so much Singularu World Team - our customer service team was more than happy to have helped you. Don't hesitate to get in touch anytime! :)

February 11, 2021

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

enviolo
Netherlands
Over 2 years using the app
Sufio replied February 11, 2021

We're so honoured and thrilled to read your kindest words. Our customers' satisfaction is our utmost priority and so getting this feedback is very important to us. We love to see that you appreciate our efforts and that you benefit from the services we offer. Many thanks for your review, you made our day! :)