Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic invoicing, easy customization, and ability to handle complex VAT issues, making it ideal for EU businesses. It's versatile, catering to both retail and wholesale clients, and integrates with systems like Shopify and Stripe. Merchants find the interface user-friendly and the performance reliable. The multilingual and multicurrency features, tax reports, and customization options are highly valued. The support team is frequently praised for their quick and effective responses.

Edited October 2, 2020

I needed an invoice generator and Sufio became useful to me. Very fast and responsive support team resolved the issue within a couple of hours. In particular, the convenient invoice editing system works great right in the program interface! I am satisfied and recommend this app!

Natalex Auto
Bulgaria
About 2 years using the app
Sufio replied October 2, 2020

We are very happy you enjoy both our services and our customer support team! Your awesome feedback made us all very happy as our users' satisfaction is out utmost priority - thank you so much! :)
Don't hesitate to get in touch with us anytime - we are always here for you! Michal

Edited November 8, 2019

I had an issue with a cancelled invoice, we just want to restore it. There is no option already but Liam helped, informed and resolved in a day.

REAL FABRICA
Spain
About 2 years using the app
Sufio replied November 13, 2019

Hi Susana, glad I could help! Thanks for the nice review :)

Edited October 4, 2019

Great app, good customer service. I like working together with them and I would really recommend trying this app out.

Jaswig Eu
Belgium
About 2 years using the app
July 20, 2020

Helpful, good customization, quick support turnaround with replies and help.
Totally recommend ! Great app

Scarlett Poppies
Denmark
About 2 years using the app
Sufio replied July 28, 2020

Thank you a ton for this lovely review! We were happy to assist! :)
In case you need more help, shoot us a message. We're here for you...

September 28, 2020

We highly recommend this application because of its great performance and excellent support on installing and customizing the application to your specific needs. Especially when you have a B2B web shop like ourselves, it is an easy way to capture customer's VAT number and apply the correct VAT rates.

Minalco BV
Netherlands
About 2 years using the app
Sufio replied September 30, 2020

Helping our users grow their online businesses is our passion and we're thrilled to hear we are of help for your B2W web shop! We wish you bright future with us and don't hesitate to get in touch with our Customer Services team whenever you need us. Thank you for your review! :)

June 14, 2021

Sufio is a great service, very efficient & friendly customer service team. The invoices are super clean & they make running our business easier. Shout out to Djimi for helping us out!

Warrnambool Breastfeeding Centre
Australia
About 2 years using the app
Sufio replied June 28, 2021

Thanks a bunch! We're happy to hear you're enjoying our product so far. We're here to help businesses like yours grow, so feel free to reach out to our customer support whenever you need to.

P.S. Djimi says hi! :)

Edited June 1, 2020

An excellent Invoicing App and a great team to work with! Invoicing made easy - plug and play - trouble-free. Sufio Team does a fantastic job on Shopify!

NEODERMA
Netherlands
About 2 years using the app
Sufio replied April 27, 2020

Thanks for this amazing review, Andreas! Don't hesitate to get in touch if you need anything.

November 6, 2020

Sufio's a great add-on to our Shopify platform workflow, provides a great invoicing service, it's easy to set up and adjust to your own needs especially for stores that sell worldwide. Great customer service and assistance and their staff is available to any required adjustment.

Tuff Kong Records
Italy
About 2 years using the app
Sufio replied November 6, 2020

Many thanks for your review, we were happy to help! :)

July 16, 2021

Very capable app. Smart UI, some useful features you probably hadn't thought about, and the support is stellar. It's very customizable under the hood, and the support team seem able to help with just about any weird invoicing requirement.

loob.no
Norway
About 2 years using the app
Sufio replied July 16, 2021

We're glad you like the app's features so far. There's a lot more exciting stuff planned for the future, and our support team will always be ready to help you with it!

October 10, 2022

Die App nutzen wir für Rechnungen in unserem B2B Store. Der Support ist immer super! Alle Mitarbeiter:innen sind super freundlich und finden immer individuelle Lösungen bei Problemen. Wir sind sehr zufrieden!

yoursuperwholesale-eu
Germany
About 2 years using the app
Sufio replied October 14, 2022

Vielen Dank für Ihre nette Bewertung! Unser Team bemüht sich immer um einen persönlichen Kundenservice und ist bereit, maßgeschneiderte Lösungen für Ihre geschäftlichen Anforderungen zu besprechen :)