Reviews (382)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional invoicing, especially for B2B, praising its user-friendly interface, automatic features, and VAT handling. They appreciate the customization options, including invoice design adjustments and default payment terms. Exceptional customer support is noted for responsiveness and expertise in handling specific tax regulations. The app is valued for its seamless Shopify integration and the professional quality of its invoices.

January 24, 2022

Exceptional customer service from the Sufio team! We had a complex product data scenario where vital information required on invoices were stored in product metafields. Everyone at Sufio was very helpful and provided suggestions and alternatives to address the obstacles till we were able to achieve what we needed to. Absolutely the best! Thanks Sufio!

Arnold's Boat Shop Australia
Australia
6 months using the app
Sufio replied February 4, 2022

I'm glad to hear we were able to provide the support that you needed, our team will always try to find a way to get you set up :)

January 18, 2021

Great App. My invoicing is much easier now. Fully automated.
The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive.
I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually.
Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage.
I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly.
Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.

blueanemone
Spain
6 months using the app
Sufio replied January 28, 2021

Dealing with taxes within the EU can indeed be tricky, especially when one creates invoices that are compliant with all the countries where one sells. From small changes in design to more complex settings, we're always here for you so please feel free to get in touch whenever you need some further customisation.
Thank you so much for your sweet and thoughtful review, we're honoured! :)

March 8, 2024

Sehr einfach zu bedienen, funktioniert tadellos. Einfach, unkompliziert und zeiteffizient. Tolle app

Ludwegs Nachschub Basis
Austria
6 months using the app
Sufio replied March 19, 2024

Herzlichen Dank dafür! Unser Team arbeitet hart daran, Effizienz in unsere App zu bringen und sie benutzerfreundlich zu gestalten :)

June 29, 2017

Quick, helpful, and communicative support!

Voltera
United States
6 months using the app
January 6, 2021

The app is in higher price tag but we recently wanted to change something and it was done quickly and with great customer service

Maschalina
Austria
6 months using the app
Sufio replied January 7, 2021

We hope you enjoy the value we bring to you! :) Our customer services are always available for you. Let us know if we can ever be of some help. We are here for you. Thank you!

Edited August 14, 2017

Wonderful and speedy support. Quick to resolve any issues with my Shopify store!

T Rex Sound
United States
6 months using the app
February 26, 2018

Fantastic app, does exactly what it says on the tin.

Internetsecurity Technology
United Kingdom
6 months using the app
October 23, 2017

Love this app and the customer service is very responsive and open to user interface feedback. I definitely recommend it!

Ateliermxdvs
Belgium
6 months using the app
October 6, 2021

The apps is really working great! Really help us with the invoicing, and the support team also respond our requests so fast, Thanks.

Marie Laure Chamorel
France
6 months using the app
Sufio replied October 8, 2021

The support team is happy to hear it! We're always around if you need any help with your invoices :)

March 10, 2023

Nice and fast invoice processing. Excellent Customer Service. After testing some other options, Sufio is the chosen!

INTENSE Europe
Austria
5 months using the app
Sufio replied March 21, 2023

Thank you very much! We are delighted to hear we have passed the test :)

Get in touch with our Support team again any time you need assistance!