Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

March 16, 2018

Sufio support has been extremely active and helpful in customizing my invoices! Very thankful to Jan for his kind and personal approach in answering my questions. Recommending this app further! :)

Slidemagic
Israel
About 2 years using the app
October 8, 2019

Great app to generate professional invoices from Shopify. I recently had a synchronization problem with my shop customers, but the support service is very communicative and helped me out quickly.

deBesteKamer
Belgium
About 2 years using the app
Sufio replied November 13, 2019

Thank you for this great review, Elien! We're glad we could help you out with the sync issue.

May 21, 2019

Easy in use. I received fast support and very clear information in a friendly way.

Romance Chocolate
Belgium
About 2 years using the app
Edited December 20, 2023

I am just revising my review after a prolonged period to say that I am still using Sufio, very happily. They have shown a long-term commitment to my business. Thanks guys.
Mark

If you need invoices don't go anywhere else. I spent a lot of time sorting through various invoicing apps and they were all very weak in comparison to Sufio.
It is really user friendly and Djimi, the very competent advisor, was totally happy to customise the app exactly to my specifications.
This app is already saving me time.
Great product, great service.
Thanks guys!

c-monsta
United Kingdom
About 2 years using the app
Sufio replied February 4, 2022

Thank you so much for taking the time to leave your kind review! Djimi is our resident wizard and he was happy to help you :) I'll be sure to pass on your kind words!

Edited September 11, 2020

Helps to save a lot of time by creating and sending automatically the invoices.
Support is very helpflul if custom code is needed for rule based sending of invoices.

Alkomatshop-Wien
Austria
About 2 years using the app
Sufio replied September 14, 2020

Thanks for your positive review! :)

January 10, 2019

It is by far the best customer care experience in Shopify community I have experienced. I love how the app works and looks, but even more I love the speed of how country specific issues, like translations or required fields get resolved. The communication with Sufio Team is great - these guys really deserve their success. Kudos!

Plants For Humans
Poland
Almost 2 years using the app
May 21, 2019

Very great app, easy to use and they answeared within 10mins and made the small translation fixes we asked. App works great and the customer service is outstanding!

Halla Cakes
Finland
Almost 2 years using the app
Sufio replied August 7, 2019

Thank you for the lovely review! We're glad we could help you with those adjustments.

December 22, 2020

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Fonez
Ireland
Almost 2 years using the app
Sufio replied January 7, 2021

When in doubt, contact us immediately! We're here to answer all your questions in no time! Thank you for leaving us your kind review here! :)

August 22, 2019

Fantastic app for small to medium businesses. Simple and professional invoicing. Look no further. Customers are saved, entering VAT details are easy and quick. Would like to see this app in mobile app version for on the go invoicing.

Popstrukt Furniture
South Africa
Almost 2 years using the app
Sufio replied August 27, 2019

Thanks for your great review! That's a good suggestion: we will look into it for the future.

February 23, 2018

The does exactly what it should in a super easy way, and the time i safe for the money is a joke.
I have never been so surprised over a fast and friendly Customer Service :)

Fusionteststore
Germany
Almost 2 years using the app