Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

September 23, 2021

Great functionality out of the box.
Support was also helpful and quick to the solution.
Definitely the premium product in automated invoices for Shopify.

Handstich
Germany
About 2 years using the app
Sufio replied September 24, 2021

Thank you so much! We'll keep doing our best for our users, so you can look forward to more great updates soon.

June 1, 2021

Easy to install with clear step by step instructions.
Very nice support people taking all the time needed to solve problems which may arise. I would recommend this app!!

About Accessories
Netherlands
About 2 years using the app
Sufio replied June 9, 2021

Thank you for taking the time to write such a positive review! We strive to make the user experience smooth, simple & enjoyable. Please feel free to contact our team anytime!

November 14, 2014

Definetely worth it, great support. Absolutely recommended!

Manly Company
Germany
About 2 years using the app
November 13, 2019

Great app for creating invoices. The templates are beautiful and the invoices are generated automatically. It works very well and smoothly, very happy with their service!

The Cozy Studio
Belgium
About 2 years using the app
Sufio replied November 13, 2019

Thanks for this lovely review, Yolanda!
Let us know if you ever need anything, and we'll be glad to help you out.

Edited October 2, 2020

I needed an invoice generator and Sufio became useful to me. Very fast and responsive support team resolved the issue within a couple of hours. In particular, the convenient invoice editing system works great right in the program interface! I am satisfied and recommend this app!

Natalex Auto
Bulgaria
About 2 years using the app
Sufio replied October 2, 2020

We are very happy you enjoy both our services and our customer support team! Your awesome feedback made us all very happy as our users' satisfaction is out utmost priority - thank you so much! :)
Don't hesitate to get in touch with us anytime - we are always here for you! Michal

Edited November 8, 2019

I had an issue with a cancelled invoice, we just want to restore it. There is no option already but Liam helped, informed and resolved in a day.

REAL FABRICA
Spain
About 2 years using the app
Sufio replied November 13, 2019

Hi Susana, glad I could help! Thanks for the nice review :)

Edited October 4, 2019

Great app, good customer service. I like working together with them and I would really recommend trying this app out.

Jaswig Eu
Belgium
About 2 years using the app
July 20, 2020

Helpful, good customization, quick support turnaround with replies and help.
Totally recommend ! Great app

Scarlett Poppies
Denmark
About 2 years using the app
Sufio replied July 28, 2020

Thank you a ton for this lovely review! We were happy to assist! :)
In case you need more help, shoot us a message. We're here for you...

September 28, 2020

We highly recommend this application because of its great performance and excellent support on installing and customizing the application to your specific needs. Especially when you have a B2B web shop like ourselves, it is an easy way to capture customer's VAT number and apply the correct VAT rates.

Minalco BV
Netherlands
About 2 years using the app
Sufio replied September 30, 2020

Helping our users grow their online businesses is our passion and we're thrilled to hear we are of help for your B2W web shop! We wish you bright future with us and don't hesitate to get in touch with our Customer Services team whenever you need us. Thank you for your review! :)

June 14, 2021

Sufio is a great service, very efficient & friendly customer service team. The invoices are super clean & they make running our business easier. Shout out to Djimi for helping us out!

Warrnambool Breastfeeding Centre
Australia
About 2 years using the app
Sufio replied June 28, 2021

Thanks a bunch! We're happy to hear you're enjoying our product so far. We're here to help businesses like yours grow, so feel free to reach out to our customer support whenever you need to.

P.S. Djimi says hi! :)