Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust invoicing capabilities and user-friendly design. They appreciate its customizable invoice templates, ability to handle complex VAT challenges, and integration of VAT exempt functions. The app's customer support is consistently praised for being responsive and proactive. Merchants also note the clean invoice templates, easy setup, and quick customization implementation. The app is valued for streamlining the invoicing process and saving businesses time.

September 21, 2023

A Lifesaver for our VAT Challenges – 10 Stars!

As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for.

What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions.

In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.

Coti Italia srls
3 days using the app
Sufio replied October 31, 2023

Thank you very much for your lovely review! We are blown away by your kind words!

Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience!

We will ask Shopify to raise it to 10 stars ;)

September 21, 2023

Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.

The Lock Box
4 days using the app
Sufio replied October 31, 2023

Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)

July 28, 2023

Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio

ProCardio-AED360 DK
15 days using the app
Sufio replied September 6, 2023

Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :)

We really appreciate your recommendation!

August 25, 2023

Ich liebe diese App! Meine Rechnungen werden korrekt erstellt. Die Mehrwertsteuer wird ausgewiesen. Ich nutze den Basic-Plan, da ich herade am Aufbau meines Shops www.high-on-ai.com bin. Und er erfüllt fürs erste super meine Anforderungen, bei geringen Kosten. Man weiß ja nicht wie sich der Shop entwickelt.
Einzig was mir fehlt, ist die Mobile Version der App. Was aber tur Zeit nicht so schlimm ist. Es funktioniert auch die derzeitige Version, wenn man entsprechend zoomed
Zudem lässt sich die Rechnung mit vordefinierten Designs konfigurieren. Ich glaube Änderungen oder ein eigenes Design (Einfügen Logo) ist erst mit der nächst höheren Abo Stufe möglich. Ist aber nicht schlimm, weil ich die vorgefertigten Designs für ein im Start befindlichen Shop auch schon sehr ansprechend finde.
Die App liest außerdem die Konfigurationen aus dem Shopifyeinstellungen (Mehrwertsteuer…) Es ist aber auch möglich eigene Werte zu hinterlegen.
Die ganze App habe ich jetzt noch nicht vollständig angesehen, aber mit dem was ich bisher genutzt habe bin ich sehr zufrieden.
Weiter so und bitte dran bleiben, damit ich nicht gezwungenermaßen auf eine andere App umsteigen muss LG High-On-Ai

High on Ai
About 2 months using the app
Sufio replied September 6, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Bewertung zu teilen! Es ist schön zu hören, wie hilfreich unser niedrigstes Paket für Sie war. Was das Design betrifft, so sind alle Design-Optionen in allen Paketen verfügbar, d.h. der Benutzer hat Zugriff auf die Frontend-Design-Optionen sowie auf den Vorlagencode der Rechnungen selbst, so dass Sie bei der Anpassung an Ihre Marke kreativ werden können.

Vielen Dank noch einmal und wenden Sie sich jederzeit an unser Support-Team, wenn Sie Hilfe benötigen :)


November 8, 2023

very helpful support team. thanks!

Carolines Choice
United Kingdom
16 days using the app
Sufio replied November 24, 2023

Thank you so much! Our team will be delighted to hear it! All the best :)

June 23, 2023

We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!

5 months using the app
Sufio replied July 12, 2023

Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :)

Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!

October 30, 2023

Best client support

Jilla Active
United Kingdom
12 days using the app
Sufio replied November 24, 2023

Thank you very much for your review, we appreciate taking the time :)

November 5, 2023

Exactly what I was searching for. You can personalize almost everything you wish for.

17 minutes using the app
Sufio replied November 24, 2023

Thank you kindly! Indeed, Sufio provides a number of ways to customize your invoice and our template editing feature allows you to edit the HTML of the invoices, making your design choices endless!

November 14, 2023

Très bonne app avec un très bon service support.

La Sélection du Pro
7 days using the app
Sufio replied November 24, 2023

Merci beaucoup, nous en sommes ravis ! Tous nos vœux de réussite :)

(Translated by DeepL)

November 2, 2023

Ich war auf der Suche nach einer automatisierten Rechnung App für meinen Shop und dabei bin ich Sufio gestoßen. Die Bedienung war total einfach und ich konnte direkt loslegen. Danke an das tolle Entwicklerteam. Der Support ist fantastisch und die App ist jeden Dollar wert!

Hype Trade
5 days using the app
Sufio replied November 24, 2023

Herzlichen Dank! Unsere Support-Teams geben immer ihr Bestes, um Lösungen für Sie zu finden, und ich freue mich zu hören, dass wir Ihnen geholfen haben!

(Translated by DeepL)