Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

June 8, 2021

App is really good, at first i thought the 50€ monthly tag was ... as most apps I have found on Shopify after using woo-commerce are expensive and don't offer really what they say. But since installing Sufio it was super easy to customise and to be honest the customer service has been exceptional. They have sorted out 3 queries for us even writing a script to show the correct payment method all via the chat option. If you are looking for a pain-free experience to be compliant with tax in the EU this is the app, will also prob install on our UK shop

Lifetones EU
Germany
Almost 2 years using the app
Sufio replied June 9, 2021

Thank you very much for your extensive, positive review! We've put a lot of effort into automation, customization, and compliance, so your words of appreciation go a long way! Please feel free to contact us anytime so we can assist you with setting up your UK shop as well :)

June 12, 2020

Without doubt the best invoicing solution available for Shopify. Everything integrated smoothly into our existing shop, documents look great and support is superb!

The Crappy Planet
Belgium
Almost 2 years using the app
Sufio replied June 15, 2020

Thank you for this terrific review! We are very happy to hear how satisfied you are with our app! :) If we can be of assistance, please do not hesitate to contact us; we're here for you.

April 21, 2022

We use this app for all our webshop-invoicing. The support is super helpful and can adapt their app to your processes. Works like a charm for us.

Stolp
Belgium
Almost 2 years using the app
Sufio replied May 19, 2022

Thank you for sharing your feedback! Our team take pride in adapting to our users' needs and are always happy to discuss customizations that may be possible :)

October 17, 2023

Does what it promises out of the box, with enough flexibility to adjust to your own needs when those arise. The team has been very helpful making both smaller and bigger adjustments based on our requirements, every time with great result. Definitely recommend!

MR MARVIS
Netherlands
Almost 2 years using the app
Sufio replied October 31, 2023

Thank you very much for your kind words! Our support team are always on hand to address any of your concerns, big or small, and will always look for custom solutions to make sure we fit seamlessly with your desired workflows.

September 4, 2020

Great support that replied quickly and helped me with my request. Very useful app that I recommend. :)

Nuoo
France
Almost 2 years using the app
Sufio replied September 7, 2020

Many thanks for your review, we really appreciate it! :)

October 4, 2022

I like this app because you can manage all you customers invoices and generate them automatically by an easy way.

TIENDA MANILLA
Spain
Almost 2 years using the app
Sufio replied October 4, 2022

Thank you very much for your nice review! Sufio are proud to provide automation to your store and help take the stress away from invoicing. Get in touch if you need anything else from us :)

September 20, 2023

The best professional invoice editor according to European and Swiss needs. (VAT etc) The support service is always present and helpful and ready to personalize your invoice.

Xios Store SNC
Switzerland
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much for your review! We pride ourselves on bringing B2B solutions to our users so I'm glad to hear this has been of assistance to you!

December 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-)
In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Biogents Webshop For Researchers
Germany
Over 1 year using the app
Sufio replied January 7, 2021

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)

August 11, 2021

Application simple d'utilisation et intuitive. Super service client : réactif, à l'écoute et résolution de problème efficace et personnalisée. TOP !

Wort Shop
Luxembourg
Over 1 year using the app
Sufio replied August 11, 2021

Merci pour la critique positive ! Nous sommes vraiment heureux d'apprendre que tu aimes notre application et nous continuerons à travailler dur pour l'améliorer pour toi.

N'hésite pas à contacter notre équipe d'assistance si tu as besoin d'aide à l'avenir. Ils sont toujours prêts à t'aider.

October 1, 2020

Fantastic, easy to use app full of features to make stunning invoices. The best part however is the wonderful customer service. Djimi went way above and beyond what I ever hope for from a customer service point of view. Responded to my emails and request for customisation in a fast and friendly manner. I would recommend this app to anyone wanting more than just an invoice app. This is the full package.

Fair + Square Wholesale
New Zealand
Over 1 year using the app
Sufio replied October 2, 2020

We are so excited to hear your positive words of encouragement! Really appreciate you enjoy our customer services and Djimi's amazing assistance! :)
Don't hesitate to reach out to us anytime, our team is looking forward to answering your questions and helping your online business grow. Thank you for taking your time leaving your kind comment here!