Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

January 15, 2021

I love this app! First of all, it does exactly what I need it to do - send invoices and additional attachments like return forms. When started using the app I had at least 10 different questions and issues I had to sort out before launching my website, and customer service answered and fixed everything - and more in a blink of an eye. I couldn't be more happy!

My Pantry Organizer
Norway
Over 1 year using the app
Sufio replied January 28, 2021

We're so stoked that you're happy with both our product and the customer service we provide! Don't hesitate to reach out anytime, it will be our pleasure to be helping you again and assure your satisfaction! Thank you for your kind words! :)

July 13, 2021

We've been using Sufio almost since the beginning of our business. There hasn't been a moment when we have been dissatisfied. Their customer support and skills are top-notch. I definitely recommend Sufio to anyone who looking for an invoice app.

Klayoo
Czechia
Over 1 year using the app
Sufio replied July 14, 2021

Thank you for the five-star review! We're happy to hear that we've met your expectations, and we hope to continue doing exactly that in the future.

February 23, 2018

Best tool for optimization of Order Management System

Labmaker 3
Germany
Over 1 year using the app
October 5, 2022

Best app for invoices!!! Also, customer support is great, they are very quick and helpful. If you have any kind of e-commerce this app is a must!

Di Valgoni
Serbia
Over 1 year using the app
Sufio replied October 14, 2022

Thank you for your kind words! Our team are always proud to hear how we have been able to help our users and we will continue to be there whenever you need assistance :)

November 18, 2020

Sufio helped us automate our shipping processes to countries outside of the EU, by providing commercial invoices which we automatically sent to our warehouse for each order. Super efficient, easy set up and great customer service! Would definitely recommend it!

Organic Basics
Denmark
Over 1 year using the app
Sufio replied November 18, 2020

Happy to hear we've automated your invoicing process - we simply love hearing that we made our customers' lives easier! :) Thank you very much for leaving us your kind review.

June 12, 2020

Works perfectly! I use it in my store for mainly B2B services and needed a good solution for VAT excemptions and VAT ID verification. It is very easy to install and to set up.

Also great support team. I had to include a specific sentence on my invoices for specific conditions. (customer country, language, VAT ID)

I just contacted the support and they set up everything within a few hours.

AMZ Translate
Austria
Over 1 year using the app
Sufio replied June 18, 2020

Thank you for your positive feedback! :) We are glad to hear you enjoy our service, as well as our customer support. Don't hesitate to get in touch should you need further help and/or customisation.

October 23, 2017

Love this app and the customer service is very responsive and open to user interface feedback. I definitely recommend it!

Ateliermxdvs
Belgium
Over 1 year using the app
February 22, 2017

Great product, simple to use and great support when you need it.

Overhang Ltd
United Kingdom
Over 1 year using the app
October 26, 2023

They really fantastic and fast at implementing customisations! I had an idea to sort products on the invoice as ascending by sku number to making packing orders for the dispatch team. This was not a current option they offered but it was implemented in a matter of hours! I highly recommend Sufio!

Little Difference
New Zealand
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)

October 9, 2016

Great app, and fantastic support, Sufio have done so many customisations just for us, cannot recommend them highly enough!

Honeyflow Com
Australia
Over 1 year using the app