Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

Edited January 4, 2022

It works perfectly, and the support is AWESOME. I needed to implement some modifications, and they were super helpful. I'd recommend it to anyone.

Travelpro Europe
Spain
Over 1 year using the app
Sufio replied February 4, 2022

Our team prides itself on finding solutions for our users and I am glad we were able to assist you :)

Edited May 26, 2020

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

Airton.shop
Monaco
Over 1 year using the app
Sufio replied May 26, 2020

Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.

May 23, 2020

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

Jacob Lund Photography Store
Denmark
Over 1 year using the app
Sufio replied May 25, 2020

Hi Jacob, thank you for this lovely review! Don't hesitate to get in touch again if you need a hand with anything else.

December 18, 2020

Very usefull application. I want to highlight the fast and personalised attention they bring to the customer. I have had some doubts and the team has been very helpful, fast and also very nice at the same time. Thank you Michal!

Reprotect
Spain
Over 1 year using the app
Sufio replied January 7, 2021

Thank you so much for taking your time writing this review - your encouraging words mean a lot to us! Michal and the rest of the team are always there for you and happy to help you. :)

January 28, 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Ahooga Bike Store
Belgium
Over 1 year using the app
Sufio replied February 4, 2021

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!

Edited November 20, 2020

Une super application et un support technique vraiment au top ! Toujours à l'écoute et prêt à faire des réglages au cas par cas. Je recommande à 100% ce plugin ! Merci Michal :)

Violettes de Toulouse
France
Over 1 year using the app
Sufio replied November 24, 2020

Wow - notre 300e review ici! Vous nous avez porté la chance et nous espérons donc que nous vous y portons aussi!

Merci beaucoup d'avoir laissé votre avis positif ici. Nous y vraiment apprécions. N'hésitez pas à nous contacter à tout moment - nous serons toujours ravis de vous aider. :)

Edited May 4, 2022

The app is very easy to use. Whenever you contact support, they are always ready to solve your problem. This app will save you time and will handle a lot of the work for you. Yelena

The Inspire Food Company
Netherlands
Over 1 year using the app
Sufio replied February 4, 2022

Thank you for your feedback, the more constructive feedback we receive, the better our app will grow! I will be happy to pass your feedback to our team here. Reach out anytime if you need assistance again :)

August 18, 2021

The best customer support I have ever experienced. They usually reply very fast, and implement custom-made changes right away.

OPERN∙NEWS | Kiosk
Austria
Over 1 year using the app
Sufio replied August 20, 2021

Thank you so much! Our support team is always ready to help, so please don't hesitate to get in touch if you ever need our help again.

January 6, 2021

The app is in higher price tag but we recently wanted to change something and it was done quickly and with great customer service

Maschalina
Austria
Over 1 year using the app
Sufio replied January 7, 2021

We hope you enjoy the value we bring to you! :) Our customer services are always available for you. Let us know if we can ever be of some help. We are here for you. Thank you!

October 6, 2016

I would recommend usage of Sufio to anyone who wants to save their time and effort when setting up and managing invoice agenda. Support of multiple languages is a big plus.

The support from the developers is very fast and to the point.

Quirky Sense
Slovakia
Over 1 year using the app