Reviews (559)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

February 5, 2021

Easy to use and to configure! And if you think it's not, they have a great customer support, very flexible and listening to any query you may have. I highly recommend.

Flying Tiger SE
Denmark
Over 1 year using the app
Sufio replied February 11, 2021

Woow hearing this from you means a lot to us! We hope our mutual future is bright and we're grateful for your kind review. Thank you very much! :)

February 1, 2018

Great App and awesome Customer Support! Installation was super easy, I can definitely recommend it. I had two issues customising the documents and the Customer Support solved them right away.

Janina Lamatsch
Germany
Over 1 year using the app
November 10, 2017

Love this app, these guys have made my invoices a breeze. And a big thumbs up for the support, both Jan and Katy are very nice and kind and doing their best to help :) Good job!

Muuf
Slovakia
About 1 year using the app
June 6, 2017

Fundamental App, Super easy to use, Excellent support...what else ! Thank you

Babita Mia Swimwear
Italy
About 1 year using the app
Edited December 2, 2020

This app is super easy to set up, and their support team is top notch! I was tasked with moving everything over from one store to another, and out of about 20 apps whose support teams I contacted, Sufio's was the best, hands down! Quickest response times, and got me what I needed right away! Highly recommended!

QULCBD
United States
About 1 year using the app
Sufio replied December 7, 2020

Yaaay! Your super positive review really made our day! We're really happy that you like both our product and the customer services we provide to our users. As your satisfaction is our top priority, you can imagine this encouraging note really made us happy.
Don't hesitate to get in touch with us anytime - we are always here for you. Thank you! :)

March 4, 2018

Best App and awesome and fast Customer Support! Installation was super easy, I can definitely recommend it. I had three issues customizing the invoice and the Customer Support fixed it right away.

Seo1437
Australia
About 1 year using the app
Edited July 28, 2022

We had issues with our invoices going to spam and the developer explained how to fix that issue by adding our domain to the emails sent out to customers. Awesome assistance!

Bay Instruments, LLC
United States
About 1 year using the app
Sufio replied July 28, 2022

Thank you very much for your kind words!

I understand it can be frustrating to have these types of issues and I'm glad to hear our team was able to guide you towards a solution.

Reach out to us anytime again if you need assistance and we'll be glad to help :)

November 4, 2020

Very good app aned very good support. We just need the automatisation of credit note :) Perfect for our three stores

My Jolie candle - FR
France
About 1 year using the app
Sufio replied November 4, 2020

Merci beaucoup pour votre commentaire positif! Cela nous a fait très plaisir! :)

October 1, 2022

We can warmly recommend the app! The support team has helped us several times with individual inquiries and implemented those for us. Always willing to go the extra mile for their customers! Thanks a lot

INNOMETICS GmbH- Naturkosmetik Rohstoffe & Know how
Austria
About 1 year using the app
Sufio replied October 4, 2022

Thank you very much! We're delighted to hear how happy you were with the team and that we were able to help you with your invoicing needs. Indeed, we always try push what we can do for our users as we understand the importance of getting it right and fitting your store's workflow.

August 8, 2018

I highly recommend that app if you are running a small or medium business. The customer service is really efficient and always there for any kind of help. Sufio is a must have!

Fete Imperiale
France
About 1 year using the app