Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

November 4, 2020

Very good app aned very good support. We just need the automatisation of credit note :) Perfect for our three stores

My Jolie candle - FR
France
About 1 year using the app
Sufio replied November 4, 2020

Merci beaucoup pour votre commentaire positif! Cela nous a fait très plaisir! :)

October 1, 2022

We can warmly recommend the app! The support team has helped us several times with individual inquiries and implemented those for us. Always willing to go the extra mile for their customers! Thanks a lot

INNOMETICS GmbH- Naturkosmetik Rohstoffe & Know how
Austria
About 1 year using the app
Sufio replied October 4, 2022

Thank you very much! We're delighted to hear how happy you were with the team and that we were able to help you with your invoicing needs. Indeed, we always try push what we can do for our users as we understand the importance of getting it right and fitting your store's workflow.

August 8, 2018

I highly recommend that app if you are running a small or medium business. The customer service is really efficient and always there for any kind of help. Sufio is a must have!

Fete Imperiale
France
About 1 year using the app
May 4, 2022

Grandiose App & Support. Wann auch immer man individuelle Anpassungen braucht wird sich sofort darum gekümmert. Antwortzeiten bei Problemen sind sehr schnell - ebenso wie die Lösung. Eine Sorge weniger im ECommerce ;)

ALPHA-ENERGY®
Austria
About 1 year using the app
Sufio replied May 19, 2022

Vielen Dank für Ihr Interesse! Unser Support-Team arbeitet hart daran, für unsere Nutzer da zu sein und sicherzustellen, dass wir Ihre Fragen so schnell wie möglich beantworten können. Wir freuen uns, Ihnen Ihre Sorgen zu nehmen :)

December 11, 2020

I used this app, it's very useful and the assistance is very responsive and efficient. Invoices respond to all legal obligations.

CitizenBand
France
About 1 year using the app
Sufio replied December 17, 2020

Thanks a lot for leaving us your kind review! We are happy that you are happy with our services! :)

August 21, 2020

We needed an invoice tool which allows us to have every invoices created seperately but downloaded at once. This app does everything we need and more.
The support is very kind and fast.
All in all 5* thanks.

shop.elithairtransplant
Germany
About 1 year using the app
Sufio replied August 21, 2020

Many thanks for your review! We really appreciate your feedback :)

February 22, 2023

Great app and great support. They helped us integrate a feature with another 3rd party app in record time. A+

Three for One Trading GmbH
Austria
About 1 year using the app
Sufio replied March 1, 2023

Thank you very much for your kind words! Our Tech guru, Djimi, was delighted to assist in setting this up for you! If there's an opportunity to provide some custom workflow or even integration, we'll do our best to make it happen!

November 5, 2023

Exactly what I was searching for. You can personalize almost everything you wish for.

Lampenglück
Austria
About 1 year using the app
Sufio replied November 24, 2023

Thank you kindly! Indeed, Sufio provides a number of ways to customize your invoice and our template editing feature allows you to edit the HTML of the invoices, making your design choices endless!

October 16, 2017

Great app, format and support. Increases customer trust and satisfaction, while all functionality reflects that the creators really do understand customer needs.

The Million Roses Praha
Hungary
About 1 year using the app
Edited March 16, 2021

Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.

Biogents Webshop EU
Germany
About 1 year using the app
Sufio replied March 18, 2021

Whether it's invoices or credit notes, you're always in good hands here at Sufio as we take care of all your documents! Oh and our services works like a charm for the EU use case - thank you so much for leaving us your words of encouragement, we're honoured! :)