Reviews (559)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.
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The support team is world class, this alone makes this app worth it's price ! I had some trouble setting this up because of my custom made theme, but Lewis took care of all my issues at a record speed !
Thank you so much for your kind review, our team are always happy to help and put in the extra mile!
I searched for an app to automatically create invoices for our orders which is also capable of having multiple languages. In addition to that I really like the design of the app compared with other similar apps. All in all I am very satisfied (:
In addition to that I am in contact with the support team which is very friendly and especially competently!
Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !
Super super merci pour votre avis! Nous sommes très heureux que vous appréciez nos produits et services. :)
I have just started using Shopify...and had a lot of little things that needed to be
done to comply with Italian requirements.....Sufio responded immediately to any
questions I had and found solutions for me ....I would highly recommend Sufio.
It is straightforward and logical to use with a brilliant back up support service.
Very useful app. The invoices look great and are very easy to use.
Great customer support as well. We needed some customizations which the Sufio team implemented in just a day.
Great support from Katy to help us make our invoice the best it can be!
If your business operates in EU, you cannot surive without Sufio services! Company details and registration numbers in invoice, payments by bank deposit and credit cards, VAT taxes with exemptions per product, credit invoices for refunded items, and all other taxation stuff to make your accountant happy. Not to mention reports which you have to submit to State Revenue service - Sufio provides easy to export reports and summaries.
Last but not least - excellent customer service which dives deep in your issue and provides solution.
Such a nice review of our services, I'm so happy to hear how helpful we have been to your store!
Invoicing can be complex topic and a source of confusion for many store owners, which is why Sufio is always expanding its features to accommodate as many of these needs as possible.
We were delighted to assist you :)
This app does everything it says it does and more. Extremely simple to use! Support is next level - they replied within an hour to my queries and went above and beyond to assist. Thank you! HIGHLY RECOMMEND YOU GIVE THIS APP A TRY
Thanks Jeremy for this awesome review!
Let us know if you ever need anything else, and we'll be glad to help.
Der Support ist super schnell und löst immer umgehend unsere Anliegen und Probleme und die Mitarbeiter sind immer super nett!!!
Vielen Dank für Ihre freundliche Bewertung! Wir tun unser Bestes, um jedem unserer Nutzer so effizient wie möglich zu helfen, und ich freue mich, dass wir Ihnen behilflich sein konnten :)
5 stars for the app and 5 stars for Sufio's extraordinary Support team! All questions are answered and resolved quickly: quick and target-orientated suggestions and implementations! + A great tool to support EU businesses selling to EU customers with EU VAT registration - to validate the VAT ID and calculate VAT accordingly. + The automated Invoicing is great - you can adjust the style and content of your Invoices, they are sent automa(t/g)ically. + There is an option to update Invoices if the Customer needs to add any information and resent the invoice directly from the app. + Option to export Invoices as .csv - to transfer data to your other ERP/CRM/bookkeeping tools! +++ We wanted to increase the UX using the EU VAT input form and Sufio adjusted the template of our Shop within some hours adding VAT ID validation and user messages! +++ We suggested making slight adjustments according to our local legislation to the Invoice template and export file = and Sufio team was very helpful.
Dear Sufio team - thank you!!!
Thank you so much for taking the time to leave such a lovely and detailed review for us! We are so pleased to hear that we have been able to help you with your various requests and that our team could customize certain aspects of our features.
Sufio can offer a lot to it's users, so we always encourage you to reach out and talk with us!
We take great pride in discussing issues or queries with our users so that we can try our best to apply personalised solutions or custom workflows, as we understand the needs of businesses can be so varied and unique.
We're always ready help should you need further assistance :)