Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing invoice operations, especially for retail and wholesale businesses. It's praised for its user-friendly interface, customizable features, and ability to handle VAT and tax issues. Merchants value its clean invoice templates and automatic pulling of company and order details. The standout feature is the excellent customer service, known for quick, efficient responses and swift implementation of customizations, such as sorting products by SKU number on the invoice.

September 21, 2023

A Lifesaver for our VAT Challenges – 10 Stars!

As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for.

What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions.

In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.

Coti Italia srls
3 days using the app
Sufio replied October 31, 2023

Thank you very much for your lovely review! We are blown away by your kind words!

Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience!

We will ask Shopify to raise it to 10 stars ;)

December 14, 2023

Das Programm ist sehr einfach gehalten und leicht zu bedienen.
Support ist Next-Level, habe selten so ein guten Support gehabt.
Vor allem möchte ich den Lewis Loben der uns einwandfrei durch ein paar Sonderwünsche von uns begleitet hat.

BUÇAN Home Store
About 1 month using the app
Sufio replied December 18, 2023

Vielen Dank für Ihre Bewertung! Unser Support-Team arbeitet hart daran, Ihnen den bestmöglichen Support zu bieten und wir hoffen, dass wir die individuellen Bedürfnisse jedes Nutzers erfüllen können. Sie können sich jederzeit wieder an uns wenden, wenn Sie weitere Unterstützung benötigen :)

February 19, 2024

We use Order Printer for our online sales, but needed a more detailed invoice for our wholesale customers. And after reading the great reviews we went with Sufio. They have been super helpful in setting the invoices up the way we need them. Plus, setting it to only pull through our wholesale orders into Sufio so we don't exceed our monthly limit. The service really is outstanding! The best we have ever had for an app.

X-ZONE New Zealand
New Zealand
February 5, 2024

Support team worked hard to get the right format for us.
There is quick and easy editing of the design of the invoice and it works to send invoices automatically without our involvement. Perfect solution and well worth the subsription.

Wound Products Australia
February 13, 2024

A well designed app, easy to use and very reliable. The support was very quick and helpful when we had a small issue. Even better they added a customisation for us to help filter who automatically received a copy of their invoice. The responses were always quick and helpful.

Ark Colour Design - Trade
United Kingdom
September 21, 2023

Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.

The Lock Box
4 days using the app
Sufio replied October 31, 2023

Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)

November 14, 2023

Très bonne app avec un très bon service support.

La Sélection du Pro
7 days using the app
Sufio replied November 24, 2023

Merci beaucoup, nous en sommes ravis ! Tous nos vœux de réussite :)

(Translated by DeepL)

August 18, 2023

This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)

United Kingdom
5 months using the app
Sufio replied September 6, 2023

Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.

November 5, 2023

Exactly what I was searching for. You can personalize almost everything you wish for.

17 minutes using the app
Sufio replied November 24, 2023

Thank you kindly! Indeed, Sufio provides a number of ways to customize your invoice and our template editing feature allows you to edit the HTML of the invoices, making your design choices endless!

January 5, 2024

Sehr zufrieden mit Sufio app

9 days using the app
Sufio replied January 12, 2024

Ich danke Ihnen sehr! Es freut mich zu hören, dass wir Ihre Anforderungen an die Rechnungsstellung erfüllt haben :)