Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

Edited February 20, 2020

Great app and brilliant support. If you need professional invoices for your Shopify store, give it a try and you will for sure enjoy it, not to speak about your clients. Thumbs up for the Sufio Team!

Salad Code
Spain
5 months using the app
Sufio replied March 4, 2020

Thanks for this awesome review, guys! Glad to help, let us know if you need anything else.

December 1, 2020

Great app and great support team! They always have a perfect and quick solution for any problem or need :)

Paloma Wool
Spain
5 months using the app
Sufio replied December 3, 2020

Happy to hear you enjoy both our Support Services and our product! Contact us whenever you need our help, we are here for you. Thank you for your review! :)

August 3, 2017

Excellent app, great support team that is always ready to help!

The Art Treasure
India
5 months using the app
March 22, 2023

Very good app, works right away and they thought about everything. Special shout-out to the customer support who is incredible!

AVA MUSIC GROUP
France
5 months using the app
Sufio replied March 22, 2023

Thank you very much! We do our best to cover all areas of invoicing so we're delighted to hear we have met your needs and that our Support team have been helpful to you :)

September 11, 2023

The best app. The people are so helpful and will do whatever they can to make it work for you! Can't recommend it enough.

Temple St. Clair
United States
5 months using the app
Sufio replied October 31, 2023

Thank you very much! Our support work hard to make sure we can accommodate each of our customer's needs through various custom solutions, making sure we fit in with your store :)

June 23, 2023

We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!

Flipheadshop
Germany
5 months using the app
Sufio replied July 12, 2023

Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :)

Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!

September 21, 2023

Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.

The Lock Box
Switzerland
5 months using the app
Sufio replied October 31, 2023

Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)

March 12, 2018

Fantastic and continuous support by Jan! He helped us setup our accounts quickly and professionally. The friendliest and positive person we've met! We would love to have such an enthusiastic team member in our company as well. Clearly shows that support is more than just support. Will recommend Sufio further!

Enhance My Photo
United States
5 months using the app
October 21, 2015

The Sufio App is excellent for those wanting to create professional invoices that are generated at the same time as Shopify orders. Since we are beginning to use the same site that we sell direct to customers on for wholesale, I was looking for a solution like this. Quickbooks invoices are ugly. By taking orders in Shopify, we're able to sync the orders with our shipping program. Sufio offers a really elegant solution.

The Reluctant Trading Experiment
United States
5 months using the app
March 14, 2018

Fantastic invoicing app, even better support! We couldn't set up taxes correctly... Jan helped us with everything quickly answering at any time of day or night. Thanks so much the app makes our life easier

Megapresets
United States
5 months using the app