Reviews (556)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

February 13, 2024

A well designed app, easy to use and very reliable. The support was very quick and helpful when we had a small issue. Even better they added a customisation for us to help filter who automatically received a copy of their invoice. The responses were always quick and helpful.

Ark Colour Design - Trade
United Kingdom
3 months using the app
Sufio replied March 19, 2024

Thank you very much! I'm glad our Support team was able to bring a custom solution to make Sufio work for you. We recognise that businesses around the world all have different needs so it's important for us to accommodate this :)

December 7, 2023

Friendly and fast customer service. They are also able to make custom changes if you need them.
Definitely recommend!

LEDVANCE Shop
Germany
3 months using the app
Sufio replied December 8, 2023

Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)

December 7, 2023

Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.

Thrive Orthopedics
United States
2 months using the app
Sufio replied December 8, 2023

Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you.

As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!

February 19, 2024

We use Order Printer for our online sales, but needed a more detailed invoice for our wholesale customers. And after reading the great reviews we went with Sufio. They have been super helpful in setting the invoices up the way we need them. Plus, setting it to only pull through our wholesale orders into Sufio so we don't exceed our monthly limit. The service really is outstanding! The best we have ever had for an app.

X-ZONE New Zealand
New Zealand
15 days using the app
Sufio replied March 19, 2024

Thank you for taking the time to leave such a nice review! We are delighted to hear how Sufio has worked for you. Indeed, our custom invoice creation options give you control over how to manage your subscription and streamline your invoicing. I'm delighted to hear our Support team was able to bring their quality service into your setup :)

March 15, 2024

Excellent service and great functionality on the app. Was perfect for our business.

Birch & Oak Home Living
Australia
5 months using the app
Sufio replied March 19, 2024

Thank you so much! I'm glad both our app and Support team were of assistance to your business. We work hard to bring both value and support, so reach out any time you need assistance again :)

March 26, 2024

Thoroughly impressed by the quality of this app. Quick and stellar support from the team behind it. Highly recommended.

EasyCheese.no
Norway
10 months using the app
Sufio replied March 28, 2024

Thank you so much! We do our best to bring you timely assistance and help you focus on other areas of your business.

We appreciate your recommendation!

April 5, 2024

By far the best billing app I've ever had for online sales! Easy to set up and completely customizable. I've been waiting for an app like this for a very long time... Handles only billing, but does it perfectly...

Ultra Disc
France
3 days using the app
Sufio replied April 12, 2024

Thank you so much for your lovely review! We are delighted to hear the app has been able to achieve what you need! We love to provide custom options and I'm glad they have been useful to you :)

May 28, 2024

Super easy to install with precise instructions. Design changes including title changes, column order, colors and other information was a breeze. I had the invoices looking perfect and the customer account section set up in less than 20 minutes. Very Happy!

BeadTin.com
United States
About 1 hour using the app
Sufio replied June 4, 2024

That’s amazing! We’re delighted to hear that you were able to set things up so quickly! :)

April 30, 2024

They answered me very quickly.

Thx !

Homiqa
France
Almost 2 years using the app
Sufio replied May 6, 2024

Thank you for your kind words! I'm glad our team provided you with a speedy service :)

January 10, 2024

This app is exactly what I needed! Invoices to customers with itemised breakdowns of charges/taxes in a very professional and visually pleasing manner. Also, can't recommend the support higher! I wish we had the same business hours so the replies were faster, but that's just a limitation of time zones haha. Otherwise, brilliant service and I couldn't recommend higher!

The Quirky Cup Collective
Australia
6 days using the app
Sufio replied January 12, 2024

Thank you for your lovely review! Sufio prides itself on its designs as we understand invoices need to match your store's brand. I'm delighted to hear of your experience with our Support team, we strive to bring you the best solutions as soon as we can so we appreciate your understanding on the time zone limitations. We'll be here if you need anything else!