Reviews (557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.
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Absolutely STELLAR customer support. We needed some adjustments and support responded in no time. Fantastic app. Totally recommend.
Thanks for the review! Our support team strives to help customers quickly and effectively, so please get in touch if you need anything else in future. We're always happy to assist :)
I was looking for a way to automate sending invoices to customers, I found other apps but those weren't nearly as easy to set up, they also wouldn't integrate with Klaviyo and most importantly, NONE of the other apps I found would consider tax compliance - a must if you're selling B2B.
With Sufio it's possible to send invoices via the order confirmation email sent through Shopify and allow customers to see the invoices on their account page.
There's even an option to validate a customer's VAT number automatically, WOW!
I messed up part of the set up and Djimi not only responded within minutes, but he also fixed it for me super quickly - exceptional app and customer service!
Thank you very much for your detailed and very kind review! :) We appreciate your throughout feedback and are over the moon that we meet all your business needs! Kudos to Djimi for providing you with our excellent customer services. Don't hesitate to reach out to us if you ever need our assistance!
Sufio is a simple and extremely useful tool for our business located in Italy. Support is responsive and I really appreciated how they can be flexible with special needs configurations.
Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!
Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.
Great app in connection with Shopify, some steps could be automated. Many thanks to the support and the IT team!!!
Thank you so much! Indeed, automation is a huge benefit with Sufio and we do our best to make everything work in the background for you so that you can focus on other areas of your business :)
Great customer service, quick and effective. I had 2 problems that were solved after a couple of minutes.
Glad to hear our Support Team have provided you with a speedy resolution! Thank you for taking your time to leave us your review, we hope your experience with us will only be getting better so we eventually deserve 5 stars from you! :)
I used Sufio to create manual invoices for my store and not just the ones created automatically with an order. The features are easy to use, I pretty much kept the default settings with minimal adjustments. Michael was also helpful in removing my name from the emails when sending invoices.
Thanks a lot for your motivating review! We were happy to help.
If you'd need additional help, please, let us know. We're here for you :)
Works great and awesome support!
With sufio, we can create invoices that meet both our layout and design needs, as well as local legal content requirements. Best support service I have experienced in ages, fast response with the possibility of custom adjustments. Although it seemed a little expensive for the limited number of invoices we need (in the small business we have), it's well worth the time saved and adds to the professional image.
Thank you for your kind words and that you have chosen Sufio! We're delighted to hear about your positive experience. Should you need any additional help, just let us know :)
This app is easy to use and the invoices look really professional. Whenever I have a query, the developers go out of their way to help.