Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

August 30, 2017

Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!

Schleiftitan
Germany
About 1 month using the app
November 6, 2020

Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.

Pandora LT
Lithuania
About 1 month using the app
Sufio replied November 6, 2020

Happy to hear we can meet all your needs across your several stores! Thank you so much for taking your time to write your positive review! We are grateful to you! :)

October 8, 2018

So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!

THREE POTATO FOUR
United States
About 1 month using the app
March 12, 2020

Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on

Aquilo Sports
Switzerland
About 1 month using the app
Sufio replied March 12, 2020

Thanks for this great review Raphaël! Always happy to help, do let us know if you need a hand with anything in future.

November 8, 2023

Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.

Emily Nixon
United Kingdom
About 1 month using the app
Sufio replied November 24, 2023

Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)

May 16, 2022

Super helpful and reactive support team, and efficient application , no bugs and many customisations possible. Great to use !

NEUTRA
Netherlands
About 1 month using the app
Sufio replied May 19, 2022

Thank you for your kind words! Our teams are always working hard to make sure the app is running efficiently as well as being there for our users whenever they would like to make some changes :)

April 24, 2023

Fantastic product and some of the best support (Thank you Ly) that we've ever experienced. Sufio feels like the most easily customizable solution out there and support will help for anything more complex.

West One Music Group
United Kingdom
About 1 month using the app
Sufio replied May 30, 2023

Thank you kindly for taking the time for your review! Indeed, we pride ourselves on doing everything we can to provide custom solutions so that our users have a seamless experience with their invoicing needs. I'll be sure to pass on your words to Ly :)

October 30, 2019

Great app, great help, especially for customers in Europe! Little problems were solved very quickly - keep on doing it this way!

Moses Tee Shop
Austria
About 1 month using the app
Sufio replied November 13, 2019

Hi Michaele, thanks for the great review! We'll do our best :)

December 14, 2023

Das Programm ist sehr einfach gehalten und leicht zu bedienen.
Support ist Next-Level, habe selten so ein guten Support gehabt.
Vor allem möchte ich den Lewis Loben der uns einwandfrei durch ein paar Sonderwünsche von uns begleitet hat.

BUÇAN Home Store
Switzerland
About 1 month using the app
Sufio replied December 18, 2023

Vielen Dank für Ihre Bewertung! Unser Support-Team arbeitet hart daran, Ihnen den bestmöglichen Support zu bieten und wir hoffen, dass wir die individuellen Bedürfnisse jedes Nutzers erfüllen können. Sie können sich jederzeit wieder an uns wenden, wenn Sie weitere Unterstützung benötigen :)

Edited March 27, 2020

I have been struggling to find a great app do keep invoices and automize my billing process. I found everything I was looking for with Sufio, and I could even ask the customer service for some special customization to add options answering the need of my business. Plus the customer service is excellent and very reactive. I recommend +++

Tajinebanane
France
About 1 month using the app
Sufio replied March 27, 2020

Thanks for this great review, Marvin! We're glad we could make Sufio work for your business. Don't hesitate to get in touch if you ever need anything else.