Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

January 15, 2021

Super ! et support hyper reactif , repond directement aux questions , au niveau des prix ça vaut le coup pour facture illimités

Delicate Culotte
France
13 days using the app
Sufio replied January 28, 2021

Quel gentil avis! Merci beaucoup, beaucoup! :)

March 30, 2022

Una experiencia inmejorable! 10/10. La aplicación es magnífica y cumple con absolutamente todo lo que queremos. Pero lo MEJOR sin duda ha sido su atención al cliente. Lewis nos ha ayudado en todos con una rapidez y efectividad IMPRESIONANTE. De verdad, vale la pena esta aplicación, sabes que si necesitas algo estarán para ayudarte SIEMPRE. Un gran agradecimiento a Lewis!!!

OcCre
Spain
13 days using the app
Sufio replied March 31, 2022

Muchas gracias por sus amables palabras. Nos complace saber que nuestro equipo de asistencia ha sido capaz de ofrecerle ayudo en una manera rápida y eficaz. Nuestro objetivo es que los clientes sientan que estamos ahí para ellos; dispuestos a ayudar en que podamos. Por eso, estamos muy alegros de que hayas tenido esta experiencia :)

April 26, 2023

Amazing customer service and super easy to set up. I would highly recommend Sufio if you need a tax invoice solution for your customers on Shopify.

Disposable Medical Supplies Australia
Australia
12 days using the app
Sufio replied May 30, 2023

Thank you very much! We believe our app is very user-friendly so it's great to hear that it was easy for you to set it up. We appreciate your recommendation :)

March 18, 2020

Great app and great support! Liam answered to my request very quickly and efficiently: thanks to all the team!

Mon papier toilette Popee
France
12 days using the app
Sufio replied March 18, 2020

Hi Audrey, thank you so much for this terrific review! We really appreciate it.
Always glad to help, don't hesitate to get in touch if you need anything else :)

Edited August 15, 2018

Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks.

Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.

Nura Operations Pty Ltd Eu
Australia
11 months using the app
July 10, 2014

Have found it to be very useful. Saving me a STACK of time. And the team has been very quick to respond when I have questions - great work!

4lunch
Australia
12 days using the app
November 3, 2017

Haven;t started using app yet, but so far customer service has been 10/10 (Jan rules!).

I explained my business problem, they went through the solutions in a professional manner - quick responses too!
Look forward to the app fixing a hole for me.

Retailers Archies Footwear
Australia
12 days using the app
June 19, 2020

Amazing customer experience, They help me a lot with ll my doubts. And the app is simply amazing. Thank

Coser Y Cantar Cabanyal
Spain
12 days using the app
Sufio replied June 19, 2020

Muchas gracias for your kind review! :) It was a pleasurable talking to you and we are looking forward to assisting you further to kickstart your career in e-commerce!

July 23, 2020

Very useful app for those who need basic invoices and payment after order creation through Stripe. Drawbacks include not being able to push payment status and updated invoices back to Shopify, no search function for invoices.

Helpful support team.

Canadian Medical Distributors
Canada
11 months using the app
Sufio replied July 28, 2020

Thank you for your constructive review! We appreciate it greatly. Words like yours help us to grow and do better. :)
In case you need additional help, please, let us know. We're here for you.

October 23, 2020

Super easy, great support and nice designs! I'm happy there's an app available like this. I can definitely recommend!

Bron Jewelry NL
Netherlands
11 days using the app
Sufio replied October 23, 2020

Happy Friday and thank you for your recommendations! We appreciate it! :)