Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

February 26, 2018

Sufio has absolutely phenomenal customer support. Jan has helped us set up taxes and invoices for our store, as well as provide advice on a large scope of other aspects. Sufio makes our store EU tax compliant, and Jan takes the experience 3 steps further! Will recommend to other partners.

Thetrendymen
Slovakia
3 months using the app
April 3, 2018

Support is great! and the App does exactly what we need, Thanks!

Organicbyfeldman
Romania
2 months using the app
Edited December 9, 2016

If you want an app that automatically and instantly invoices your customers with all local sales taxes/VAT etc. calculated and shown, Sufio Automatic Invoices does what it says on the tin. It has all the bells and whistles and customization facilities I need. My store sells digital products and Sufio links perfectly with it and with the digital products app I use, and picks up on any discounts issued as well. First class app, very well thought through.

Crosswordsite
United Kingdom
2 months using the app
February 3, 2023

Amazing tool, easy to setup and configure, does what it needs to do. Fair pricing- and if you do not need automatic invoicing, but only VAT invoices, its super simple.

On top, great customer service.

Hawkstone
United Kingdom
2 days using the app
Sufio replied February 6, 2023

Thank you for lovely review! We're glad to hear our app has made things easy for you! We do our best to take away the stress from invoicing and our Support team are always ready to help you get set up :)

March 16, 2023

While this doesn't cover all my needs (I have very fringe case needs), with the recent addition of variant metafield access and direct editing of the templates, it does more than enough of what I need. Nothing else I looked at comes nearly this close. Oh, and support has been over the top, with their always friendly, quick and helpful answers to my questions, it has been a pleasure working with them.

ELEDLights
United States
2 days using the app
Sufio replied March 21, 2023

Thank you so much for your kind words! The Sufio team are always pushing to support as many different areas of invoicing as possible, so hearing that we were able to meet your specific needs is fantastic!

I will forward your words to our Support team as well :)

Get in touch any time again if you need assistance!

March 26, 2021

I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!

mijjiCakes
United States
2 days using the app
Sufio replied April 1, 2021

Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.

July 30, 2019

Sufio helps me create tax-compliant invoices. The support was very helpful and quick in helping me add conditional phrasing to the invoices.

FLOWSOFLY
Austria
2 days using the app
Sufio replied August 7, 2019

Thanks for your kind review Florian! Let us know if you ever need help with anything else.

November 28, 2019

I'm over the moon with this APP. Does exactly what it says it does and what we've been looking for. Looks great and easy to use for a fair price; what more can you ask for!

Wärme Designer Heaters
United Kingdom
2 days using the app
Sufio replied February 4, 2020

Thanks for this great review, Marcus! We really appreciate it.

August 13, 2018

Best support I've seen so far.

Mypetismyfriend
Germany
About 2 months using the app
June 8, 2018

Great app especially for merchants from countries like Italy who need to automatically create an invoice for every online order. They also have a great customer support team that helped me and solved my problem very quickly

Bertafilavakc
Italy
About 2 months using the app