Reviews (557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.
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Hello,
I can't seem to contact Sufo support.
I am also unable to download purchase invoices.
Can you please help me?
Thank you for leaving your feedback while you experienced some delays during our scheduled maintenance.
As explained in our email response to you, the Sufio app was undergoing a scheduled maintenance, which can lead to certain delays in accessing documents. We notified each of our users with a warning message on the app (the screenshot of which you had sent to us). Please note, this scheduled maintenance is necessary to the ongoing high performance of the app and we do our best to notify our userbase whenever these events take place.
Additionally, you mentioned you were unable to contact our Support team, but as suggested in the auto-response email, our team works Mon-Fri 9-5 CET. So your message was received with no issues, however, it just happened to arrive outside of our office hours.
We're more than happy to discuss any other queries you may have, so please reach out and let us know how we can help :)
It does what it says on the tin and more. Their support is very quick and helpful. The upcoming features will make it even better.
Thank you for your kind words — We were happy to help!
If there's anything else we could do for oyu, just let us know..
This app does exactly what is described, good easy invoices
Great app with lots of settings, great support !
So happy to read about your positive experience with us! We'll make sure to keep up the good work so that you keep loving us! :) Thank you for taking your time to leave us the review.
Katy in support was a great help!
We love this app! It creates beautiful and professional invoices AND in a snap! Everything is organized and automated in one - saves loads of time!
Definitely recommend this app. to every Shopify store owner - you will LOVE it!
Sufio app is a life saver. Not only has it helped me with VAT issues but also sequential order issues. The support team in particular Dia has been so helpful and was willing to investigate possible workarounds for my issues. Thanks Sufio!
Thank you very much for your 5-star rating! We truly appreciate it.