Reviews (570)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.

February 26, 2018

Fantastic app, does exactly what it says on the tin.

Internetsecurity Technology
United Kingdom
Over 6 years using the app
Edited March 12, 2021

Awesome app ! With a very reactive support team, you guys are awesome. I have a multiple languages website and sufio helped me manage multiple language invoices, very cleverly. They are very reactive and answer my request very quickly

Rivieras European Union
France
Over 6 years using the app
June 18, 2024

Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.

Floralessence
New Zealand
Over 3 years using the app
Sufio replied June 20, 2024

Thank you for your nice review! It's our pleasure to help you with any request you may have. :)

December 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid ...

IVF Store
United States
About 6 years using the app
Sufio replied January 7, 2021

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our ...

Edited May 26, 2020

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face ...

Airton.shop
Monaco
About 6 years using the app
Sufio replied May 26, 2020

Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.

November 6, 2020

Sufio's a great add-on to our Shopify platform workflow, provides a great invoicing service, it's easy to set up and adjust to your own needs especially for stores that sell worldwide. Great customer service and assistance and their staff is available to any required adjustment.

Tuff Kong Records
Italy
About 6 years using the app
Sufio replied November 6, 2020

Many thanks for your review, we were happy to help! :)

Edited July 21, 2020

Amazing app to create and send invoices to customers. I've been using it for more than 3 years and it works really well and the customer service is extremely good too. Any problem or modification you need to do will be done by their group of experts. Totally recommended app!

Enspirar
Spain
Almost 6 years using the app
Sufio replied September 30, 2020

Wow thank you so much for your loyalty! We appreciate you sticked to us for over 3 years! :) We wish you a bright future with us and in case you ever need our assistance, ...

April 25, 2019

Simple, convenient, flexible, responsive and helpful customer support, what more can you ask for for such a cheap price?

Retro Modding
Canada
Almost 6 years using the app
Edited June 22, 2021

Great app! Does what it says it can do. Easy to install and easy to operate. Excellent support. Very happy with it.

Helen B
Belgium
Almost 6 years using the app
November 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

The Lock Shop
Australia
Almost 6 years using the app
Sufio replied November 26, 2020

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here ...