Reviews (546)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its automation features, especially in sending invoices and managing VAT exemptions, which boosts operational efficiency. It offers customizable, professional-looking invoice templates that support multiple languages and currencies. Merchants find it easy to install and integrate with Shopify, noting its user-friendliness and efficiency in streamlining invoicing processes. The app is known for its reliable performance and exceptional support team, which is quick to assist with customization and troubleshooting, earning it strong recommendations from users.

November 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

The Lock Shop
Australia
Almost 6 years using the app
Sufio replied November 26, 2020

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)

October 7, 2015

Fantastic APP + customer service !!!!

We have been using Sufio since July and it has saved us hours of paper work. It opperates seamlessly with our store and customers appreciate instant VAT invoices. It was very easy to customise with logo etc and the customer service team have updated our app to produce invoices + delivery notes in the exact format we required.

I highly reccomend the Sufio team and their software, massive thanks

John

Theinsulationshop
United Kingdom
2 months using the app
January 9, 2020

Great app with great support. On multiple occasions, we had to contact support for adjustments to the invoice template and we always had a quick response and resolution

International Key Supply
United States
Over 5 years using the app
Sufio replied February 4, 2020

Thanks for this lovely review, Sean. Glad we could help!

Edited February 28, 2020

Sufio really works well. After adding a code snippet, everything running smooth. Just needed a little bit of support and received this with great empathy. Keep up your marvellous work!

Autentico Paint B2B EURO
Netherlands
Over 5 years using the app
Sufio replied March 4, 2020

Thank you for this terrific review, Eric! Very glad we could help.

May 6, 2024

Na het installeren moeite gehad met een aantal custom aanpassingen. De support heeft mij direct geholpen en heeft enige uur zonder kosten aanpassingen gemaakt in onze code. Enorm goede service en wij zijn een blije klant!

SharpTools
Netherlands
About 3 hours using the app
Sufio replied June 4, 2024

Thank you for your lovely review. We are happy to go above and beyond for our customers! :)

February 22, 2019

Covers all the needs and provides beautiful templates. The support is outstanding with very quick response time. Worth the cost

greenware.sk
Slovakia
About 5 years using the app
November 16, 2020

Again literally 10/10 customer service. It is obvious Sufio really cares about their customers. Love them!

Mokum Prix
Netherlands
About 5 years using the app
Sufio replied November 18, 2020

And we love customers like you! :) We're beyond happy to receive such a beautiful feedback - thank you so much! We are always here for you!

January 11, 2023

We are super excited and very happy with the service Sufio has given us.
Our store doesn't need invoices for every order but only for the ones people ask us so Viktoriya helped us to create invoices for the orders we need.

She even suggested to adjust our email templates to have a more personal approach to our customers. We will most definitely recommand Sufio to our colleagues and fellow entrepreneurs!

My Ex Boyfriend
Belgium
About 5 years using the app
Sufio replied January 11, 2023

Thank you so much for you kind review and for recommending our app! We're always ready to discuss different options with our users to make sure we can meet their invoicing needs and I'm glad Viki was able to help you implement a custom workflow for creating invoices.

Get in touch whenever you need more assistance in the future :)

February 19, 2018

Very useful application, excellent support! Keep up the good work...
Dimitris

Upbilityfr
Cyprus
About 5 years using the app
Edited October 17, 2022

Thank you so much for GREAT support! I loved dealing with Viki, she assisted me so efficiently - I've been using Sufio for 3 years + and would certainly recommend it to anyone!

i-Spa
South Africa
About 5 years using the app
Sufio replied October 17, 2022

Thank you very much for kind review and for recommending our app! I will be sure to let Viki know that you were happy with your experience. We're always available to help, so reach out any time you need assistance again in the future :)