Reviews (546)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its automation features, especially in sending invoices and managing VAT exemptions, which boosts operational efficiency. It offers customizable, professional-looking invoice templates that support multiple languages and currencies. Merchants find it easy to install and integrate with Shopify, noting its user-friendliness and efficiency in streamlining invoicing processes. The app is known for its reliable performance and exceptional support team, which is quick to assist with customization and troubleshooting, earning it strong recommendations from users.

November 16, 2020

Again literally 10/10 customer service. It is obvious Sufio really cares about their customers. Love them!

Mokum Prix
Netherlands
About 5 years using the app
Sufio replied November 18, 2020

And we love customers like you! :) We're beyond happy to receive such a beautiful feedback - thank you so much! We are always here for you!

January 11, 2023

We are super excited and very happy with the service Sufio has given us.
Our store doesn't need invoices for every order but only for the ones people ask us so Viktoriya helped us to create invoices for the orders we need.

She even suggested to adjust our email templates to have a more personal approach to our customers. We will most definitely recommand Sufio to our colleagues and fellow entrepreneurs!

My Ex Boyfriend
Belgium
About 5 years using the app
Sufio replied January 11, 2023

Thank you so much for you kind review and for recommending our app! We're always ready to discuss different options with our users to make sure we can meet their invoicing needs and I'm glad Viki was able to help you implement a custom workflow for creating invoices.

Get in touch whenever you need more assistance in the future :)

February 19, 2018

Very useful application, excellent support! Keep up the good work...
Dimitris

Upbilityfr
Cyprus
About 5 years using the app
Edited October 17, 2022

Thank you so much for GREAT support! I loved dealing with Viki, she assisted me so efficiently - I've been using Sufio for 3 years + and would certainly recommend it to anyone!

i-Spa
South Africa
About 5 years using the app
Sufio replied October 17, 2022

Thank you very much for kind review and for recommending our app! I will be sure to let Viki know that you were happy with your experience. We're always available to help, so reach out any time you need assistance again in the future :)

March 8, 2018

Super prompt customer service, answered fast every time and helped us customize the app. We are almost ready to launch and we are excited to use Sufio for automatic invoices! Thank you guys and keep up the good work!

Icephotelschool
Romania
Almost 5 years using the app
August 24, 2017

When starting to work with Sufio I would have appreciated more detailed setting options for some issues like taxation (e.g.).

However, after getting in touch with the Sufio team our main need was really speed-fixed by the very friendly and helpful support and technical team.
Thumbs up!

Kompetex Gmbh
Austria
Almost 5 years using the app
February 22, 2018

Sufio is absolutely invaluable to our business.

Florganic
United States
Almost 5 years using the app
June 22, 2018

We were looking for a more polished and professional looking invoice for our customers than the generic invoice that comes with Shopify. After looking at several apps we settled on Automatic Invoices by Sufio. Their app is easy to setup and use. Several of our customers have remarked to us about our new and improved invoices. Glad we found them.

Heroin Support
United States
Almost 5 years using the app
January 30, 2024

What an excellent app, and what an even better value service is included with it. They not only answer quickly, but they also have appropriate answers for all of your questions.
Highly recommended.

Les Jumelles
Belgium
Almost 2 years using the app
Sufio replied March 19, 2024

Thank you very much! Our Support team does its best to bring you timely answers and get you on your way :)

March 13, 2018

Sufio is the perfect solution for our business. We send invoices automatically to customers with net-terms. Their support is phenomenal! Jan helped us customize settings from day 1. Pleasure to work with, and the app saves us time!

Stakebox
United Kingdom
Almost 5 years using the app