Reviews (918)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

March 19, 2023

So far so good wish you all had more herbal formula... Right for total detox liver cleansing kidney cleansing pancreas cleansing

50 Below Store
United States
4 months using the app
Brand On Demand Inc. replied March 20, 2023

Hi 50 Below Store,

Thank you for taking the time to leave us a review! We're thrilled to hear that you've been happy with Supliful so far.

We definitely understand your desire to have more herbal formulas, so we'll be sure to keep this in mind as we work on expanding our product offerings. Please reach out to our customer support team so they can record your product request.

Yours truly,
The Supliful Team

March 14, 2023

I think the the webdesign and way you can customize products is extremely good makes POD very easy, however the cost of manufacture is too expensive for example creatine monohydrate is widely sold by basically all gym company's and because the supplement market is very saturated most of these company's compete on price. These are too expensive to compete (not all but most).

MYGYM OFFICIAL STORE
United Kingdom
4 months using the app
Brand On Demand Inc. replied March 14, 2023

Hi MYGYM OFFICIAL STORE,

Thank you for your time and for leaving us such an amazing and detailed review!
We are delighted to hear that you enjoy using our platform. Please keep in mind that the product price includes not just the product - it's warehousing, label printing, and packaging as well.

Yours truly,
The Supliful Team

March 6, 2023

Very easy to use, and has good customer service. I've been using it for awhile now and I've never once had a problem

Organic Solutions
United States
6 days using the app
Brand On Demand Inc. replied March 7, 2023

Hi Organic Solutions,

Thank you for your 5-star review! It's wonderful to hear that your experience with Supliful has been so positive. We strive to ensure our users have access to an easy-to-use platform and helpful customer service, so we're delighted that you've experienced both since joining us. We always want our customers to feel cared for, and it's great to know that you have always found a resolution when using Supliful. Thank you again for your continued support - we look forward to seeing where else Supliful can help make life easier!

Yours truly,
The Supliful Team

June 24, 2023

Easy to start up and design products. A wide variety of supplements to choose from. I would like to know if paid membership would remove the watermarks from the product images.

Sigma Supplies
United Kingdom
3 months using the app
Brand On Demand Inc. replied June 26, 2023

Hi Sigma Supplies,

Thank you for sharing your review of Supliful! We are so glad you found the platform easy to use and that there were many options to choose from.

To answer your question - paid subscription does remove the watermarks from your product images, allowing higher-quality product visuals for customers. We also offer additional benefits with our subscriptions, like exclusive discounts on select products, so check it out and see if it's the right fit for you!

Yours truly,
The Supliful Team

August 26, 2023

Good company, but "live" support takes too long to respond.

Got my first customer order 5 days ago, it's been accepted, but nothing has been sent yet.

Biohackfuel
United Kingdom
5 months using the app
Brand On Demand Inc. replied August 28, 2023

Hi Biohackfuel,

Thank you for taking your time and leaving us a review! We greatly appreciate your feedback. Please note that Live Chat Support is available for subscribed users only. We are sorry to hear that your customer order has been delayed - when first orders come in, we need to verify the product labels to ensure they meet the FDA regulations, so it might take an extra day to process those.

Yours truly,
The Supliful Team

November 13, 2022

I love everything about it. The only thing I suggest is that they add more Vegan/Vegan friendly products. Everything else is great!

Anthonys Vitamins and Supplements
United States
3 months using the app
Brand On Demand Inc. replied November 14, 2022

Hi Anthonys Vitamins and Supplements,

Thank you for your valuable review!

Currently, we carry 34 vegan-friendly products and will be adding so many more in the nearest future. Also, please feel free to submit your product suggestion to our customer support team - we love to hear user ideas.

Yours truly,
The Supliful Team

April 14, 2023

Impressed with the business model, but I wish the cost of goods could be slightly lower considering that they are a middle man between the manufacturer and the retailer.

Gummy Bear
United States
3 months using the app
Brand On Demand Inc. replied April 17, 2023

Hi Gummy Bear,

Thank you for the generous review! We understand that some prices might seem higher than those of other suppliers, but please bear in mind that the price consists not only of the product - it's warehousing, handling, label printing, and fulfillment. We do our best to provide you with the best quality products at affordable prices.

Yours truly,
The Supliful Team

June 15, 2023

This has been a great way to launch a separate brand to tie in with my existing brick and mortar. Great customer support and setup was easier than i thought it would be.

My Store
United States
3 months using the app
Brand On Demand Inc. replied June 16, 2023

Hi My Store,

Thank you for the great review! We are happy to hear that by using Supliful, you could expand beyond brick and mortar, and how easy it was for you. Our team is always here to support our creators in succeeding in their business goals, and we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

August 29, 2023

I love how quick and easy this app is to add supplements to my store, the canva plug in is the easiest way to get product up on your store in minutes!

RTV33
United States
3 months using the app
Brand On Demand Inc. replied August 31, 2023

Hi RTV33,

Thank you for your review! We are delighted you enjoyed using the Supliful app to add supplements to your store. Our goal is to make it as easy and convenient as possible, so we are thrilled to know that our Canva templates allowed you to get your product quickly and efficiently up on your store. We are truly thankful to receive such positive feedback from our users. Thank you again for leaving your review!

Yours truly,
The Supliful Team

July 1, 2023

Having used Supliful on Shopify for the past few months, I've been largely impressed by the quality and versatility this application offers. This application has been a game-changer for our e-commerce business, hence my 4-star rating.

The product creation process is well-organized, and Supliful provides all the necessary tools and resources to help businesses create high-quality products. From product descriptions to ...

Ma boutique
France
3 months using the app
Brand On Demand Inc. replied July 3, 2023

Hi Ma boutique,

Thank you for taking the time to review Supliful and giving us a 4-star rating. It means a lot to us that our product has been a game-changer for your e-commerce business, and we're delighted you've found our product creation process to be well-organized. At Supliful, we always strive to provide the best tools and resources so that businesses can create high-quality products. We work hard to improve and innovate our product constantly, so please keep giving us your valuable feedback so we can ensure you get the best experience possible!

Yours truly,
The Supliful Team