Reviews (918)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

October 29, 2023

Great to work with suplifu

elfygummies
Canada
3 months using the app
Brand On Demand Inc. replied October 31, 2023

Hi elfygummies,

Thank you for the wonderful review. It's great to work with you, too!

Yours truly,
The Supliful Team

April 13, 2023

Really impressed and cannot wait to get running. The only thing i wish we could do on the free sub is have watermarks off of the pics

Pinnacle Sups
United States
3 months using the app
Brand On Demand Inc. replied April 14, 2023

Hi Pinnacle Sups,

Thank you for the great review! We are thrilled to hear you enjoy using Supliful. We understand the need for creators to have more product images - that is why we offer those for a small monthly fee vs. what it would cost to create those yourself (order samples, hire a photographer, get equipment, etc.). Nevertheless, we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

January 27, 2023

Brilliant, great service and very helpful. Customer service is great and product search to publication process is very easy.

TheVitalityVault
United Kingdom
5 days using the app
Brand On Demand Inc. replied January 30, 2023

Hi TheVitalityVault,

Thank you for your review!

Our team is always here to support you on your brand journey and ready to help every step of the way.

Yours truly,
The Supliful Team

December 4, 2022

This is a great store to create your own brand on Supplements. But the only problem in my opinion is, that they only ship to the US currently, and not worldwide.

Redhours
Germany
3 months using the app
Brand On Demand Inc. replied December 5, 2022

Hi Redhours,

Thank you for the great feedback!

Great news - starting today, we offer to ship to Australia, Canada, and Western Europe! We will expand our delivery range more with time - keep a lookout for those newsletters.

Yours truly,
The Supliful Team

June 12, 2023

This is a great product but needs major refining when it comes to user set-up, training docs and overall response time.

Shroom Boom Health
United States
5 months using the app
Brand On Demand Inc. replied June 13, 2023

Hi Shroom Boom Health,

Thank you for taking your time and reviewing Supliful! We always want to ensure the setup is super-easy for our users. That is why our Help Center is full of detailed guides and instructions to help you get started: https://help.supliful.com/en/

Yours truly,
The Supliful Team

March 8, 2023

Good Supplier, the product is okay, the price is reasonable. the only thing I dont agree is the $6 shipping for a 1-4 day first class shipping (Mostly it takes 4 days). They couldve gone low price with that shipping or use priority shipping. But overall I am liking the app

theartisancoffee
United States
3 months using the app
Brand On Demand Inc. replied March 9, 2023

Hi theartisancoffee,

Thank you for your honest review! We're so glad to hear you've had a good experience with Supliful and appreciate your feedback. We strive to offer the best product selection and value at reasonable prices and will be sure to look into ways to improve our shipping policies.

Yours truly,
The Supliful Team

November 25, 2022

I like that they put your label on the products and ship them out to your customers. so you dont have to fulfill the your orders

Consciousness In Fitness
United States
3 months using the app
Brand On Demand Inc. replied November 28, 2022

Hi Consciousness In Fitness,

Thank you for your feedback!

That is precisely what we are here for - to help you focus on growing and expanding your business, while we do everything in the back.

Yours truly,
The Supliful Team

March 13, 2023

i like i wish there were more flavors for the whey protien such as vanilla and other flavors that i could sell but i think its a pretty good site tho

Smoothie2Go
United States
3 months using the app
Brand On Demand Inc. replied March 14, 2023

Hi Smoothie2Go,

Thank you for the kind words! We appreciate your reviews and are glad to hear you find Supliful to be a pretty good site. We'll keep your wishes in mind as we look towards sourcing more flavors of offered products.

Yours truly,
The Supliful Team

Edited March 27, 2023

App works well. Easily integrated. Good support. I just wish there was a wider array of supplements, less than 60 supplements. There are some pretty common supplements not included that really should be. I think if they can work on increasing the number of supplements, I would increase the rating to a 4 star. The Prices for supplements are also too high, especially for starters. the 15% discount for membership isn't significant when you are paying shipping starting at $6 per order. The shipping is way too expensive and doesn't leave much margin for profit. Also, I was pretty frustrated to find out that the first customer who ordered product from my store that was a supliful item had 3 damaged capsules, that is just on one order, so I hope that was a mistake and not the typical product. If Supliful could increase the number of supplements it has, improve the prices, and maybe improve quality control I would easily change to 5 stars.

The Wellness Mall
United States
5 months using the app
Brand On Demand Inc. replied March 3, 2023

Hi The Wellness Mall,

Thank you for your review of Suplifu! We truly appreciate you taking the time to provide valuable feedback. We're thrilled that our app works well for you and is easily integrated. Additionally, thank you for providing constructive feedback on increasing the number of supplements to achieve a 5-star rating from you. We have shared this with our team as we are constantly striving to improve our service and selection.

Yours truly,
The Supliful Team

August 9, 2023

Very happy with it, its easy, and you dont need anymore to spend thousands for start a great idea i really recomend

TheDeepFit
Netherlands
4 days using the app
Brand On Demand Inc. replied August 11, 2023

Hi TheDeepFit,

Thank you for your five-star review of Supliful! We are delighted to hear that you're so happy with our service and found it a great way to start a new business without spending thousands of dollars. It makes us proud to know that we were able to provide an accessible platform to help make your dreams come true! We hope you continue enjoying using Supliful.

Yours truly,
The Supliful Team