Reviews (143)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.
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I am really enjoying working with this App. It is super easy, smart, convenient, pretty and cool. And Jovis from Support team is super helpful - helped me among other things with a embeding a video in the way I needed it. I really recommend this App.
Great App! Easy to install and works great! It will help us a lot to help our customers. Support is fast and friendly.
I just installed this app and i really love it. Very easy to use, many functionalities to add, i found all what i was looking for. The service support is very helpful, answered to me in a seconds. Highly recommended !
Application très complète. Il ne manque que le module de chat pour en faire un must have. Je recommande.
We've been using this app for several of our stores. Set up is easy, integration is a breeze and it's just a very useful and easy app!
It is easy to use and the UI is great.
And when I had a problem, the support team was very nice and took care of the bug right away.
I am a little disappointed that there is no multi-language support for the text.
This was the easiest way to write and post my FAQs. My other app was too complicated and my frustration level was high. I am so happy to have found this app and recommend it for every site.
画面の表示や、機能性に文句なしです。
Zendeskのようなヘルプデスクも良いのですが、Gorgiasというサービスを別ですでに使っているので、Zendeskでは無駄な機能がありすぎる上に価格が高いという問題がありました。
このアプリは、使いやすいですし、本当に必要なFAQだけを利用することができたのでとても良かったです。
カスタマーサポートもとても早くて助かりました。
Thank you, your app is cool and customer support is great, I will recommend you to my friends.......
The team was VERY helpful, responsive, and answered all my questions! They even gave me templates to use for my faq page! Thank you very much!!
Dear Juicy,
Thank you so much for that juicy review! And regarding templates, you are welcome,:)
Hope it was easy to customize the answers according to your brand... its a good opportunity to showcase your brand voice and stand out from corporate sounding run-of-the-mill faqs. Let your personality shine through :)