Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, robust editing features, and multilingual support. It's praised for streamlining customer support, reducing repetitive inquiries, and enhancing customer satisfaction. The support team is noted for their prompt and professional service. Merchants value its affordability and the features offered even in the free version. Key features include customizable FAQs, product-specific FAQs, and searchable FAQ pages. The design and layout options add trust and value to stores, and the app is known to boost conversion rates. Merchants also appreciate the ready templates for FAQ pages.

July 21, 2021

I added this app to replace my old FAQ app which is no longer supported by shopify. After installing I reached out to them via chat to migrate my old FAQ and received an immediate response. Without thinking, I uninstalled the old app and couldn't reinstall since they were no longer supported. Sarika from support corner was still able to complete the migration and made it look better than before. Would definitely recommend

Lusty Skin
United States
About 2 years using the app
March 5, 2021

I really love this app!!! Thank you for being so brilliant!!!!! Its very easy to use!!! I had no issues at all!

Booming&BloomingWigs
United States
About 2 years using the app
April 7, 2021

I am really enjoying working with this App. It is super easy, smart, convenient, pretty and cool. And Jovis from Support team is super helpful - helped me among other things with a embeding a video in the way I needed it. I really recommend this App.

TellusRem
Denmark
Almost 2 years using the app
January 26, 2021

Great App! Easy to install and works great! It will help us a lot to help our customers. Support is fast and friendly.

My happy dogs Shop - B2B
Germany
Almost 2 years using the app
March 2, 2022

I just installed this app and i really love it. Very easy to use, many functionalities to add, i found all what i was looking for. The service support is very helpful, answered to me in a seconds. Highly recommended !

Novelskin
France
Almost 2 years using the app
June 20, 2022

We've been using this app for several of our stores. Set up is easy, integration is a breeze and it's just a very useful and easy app!

schwartzvonhalen-denmark
Netherlands
Almost 2 years using the app
May 15, 2021

It is easy to use and the UI is great.
And when I had a problem, the support team was very nice and took care of the bug right away.
I am a little disappointed that there is no multi-language support for the text.

アケ魂-Akecon-
Japan
Almost 2 years using the app
August 5, 2021

This was the easiest way to write and post my FAQs. My other app was too complicated and my frustration level was high. I am so happy to have found this app and recommend it for every site.

D's Old-Fashioned Treats
United States
Over 1 year using the app
February 25, 2021

The team was VERY helpful, responsive, and answered all my questions! They even gave me templates to use for my faq page! Thank you very much!!

Juicy-Junk
United States
Over 1 year using the app
Corner: Referrals, Upsell & Rewards replied February 25, 2021

Dear Juicy,

Thank you so much for that juicy review! And regarding templates, you are welcome,:)

Hope it was easy to customize the answers according to your brand... its a good opportunity to showcase your brand voice and stand out from corporate sounding run-of-the-mill faqs. Let your personality shine through :)

May 23, 2021

It took me a minute to figure out how to use it, but once i did it everything was easy and it worked very well, price is on point compared to what i was using before.

AprilBeeCreations
United States
Over 1 year using the app