Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

January 7, 2016

Excellent app, really easy to use and a lot of the necessary features are free!

Gray 8
Singapore
8 months using the app
November 11, 2020

Brilliant customer service, highly recommend. Easy to use and great for customer retention. https://poisonarrow.com.au

POISON ARROW RETRO
Australia
8 months using the app
Yotpo - L&R replied November 11, 2020

Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service and that we were able to help you.

September 12, 2017

Haven't used it very long, but in comparrison with previous experience with rewards apps, this one is definitely a cut above the rest.

Mummasonline
New Zealand
8 months using the app
January 30, 2017

Sad that the Instagram follow reward only works with the upgrade plan.

Prettyloxx
United Kingdom
8 months using the app
Edited February 2, 2016

Immediate results. My repeat customer business increased by over 150% within a week. I had no idea that there was that much potential, let alone it happening as fast as it did. The results, along with the excellent customer service I have received, makes me highly recommend this app to anyone wanting to tap that untapped potential! Looking forward to see what the future holds.

Smoky Mountain Beard Co
United States
8 months using the app
August 2, 2016

Just installed Swell, and I am extremely excited to watch it boost our sales! The app is easy to use and looks amazing, and I will be able to use it to quell the appetites of my loyal fanbase. Thanks, Swell!

Atlas Supp Co
United States
8 months using the app
August 10, 2016

This app is wonderful! Very easy to use and has a great support team. Currently using it for our store https://craftbasket.ca/

Craft Basket Ca
Canada
8 months using the app
April 7, 2016

Even the free plan has a lot of great features. I have a small shop that just opened but I am seeing an increase in activity since I installed the app. I needed some help understanding the email campaign settings but Josh from Support was able to point me in the right direction. Overall I had some issues, but that was my fault, not theirs. 5 stars.

Theohigholife
United States
8 months using the app
April 21, 2016

Perfect - just what i needed to engage more effectively with customers and increase my conversions!

Www Nutri4u Co Uk
United Kingdom
8 months using the app
March 30, 2016

I would recommend this to someone wanting to increase their customers engaged and coming back!

Alexandra Scarlett
United States
8 months using the app