Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

Edited August 20, 2016

Love the effectiveness and the easiness of this app! It also helps customers engage with my store! great program! thumbs up!

Ai Candy Bling
United States
8 months using the app
October 21, 2016

Excellent customer service. They respond in a flash with clear informative instructions. It's a great app and gets customers interested in signing up.

Wig Store Hair And Beauty Canada
Canada
8 months using the app
May 25, 2016

Great product and something our customers really enjoy. Perfect if you want to get word of mouth out and exposure to your store!

Miamiresearch
United States
8 months using the app
May 15, 2020

It is really easy to use and the support team helps very quick. I really recommend it!!!!!!!!!!!!!!

Roca Boutique
Mexico
8 months using the app
June 30, 2016

I just downloaded Swell for my Shopify store! It was simple to install. I can't wait to use the various business-growing campaigns so I can start selling tons more cookies! :-) I'd definitely recommend this to other online stores especially if they are just starting out. The app is free up to 100 orders/month which is great for me.

1bigcookie Com
United States
8 months using the app
March 9, 2022

The app is flexible enough to meet a variety of types of loyalty and referral programs. Great support from Jerrah! Wish it didn't have a $250 upcharge to connect even one integration like Klaviyo

Kola Goodies
United States
8 months using the app
July 2, 2016

Excited to continue using this. Does a good job for pretty cheap.

Beautyplatinum
United States
8 months using the app
May 6, 2017

Simply amazing app! Easy to use and intuitive! Highly customizable! Really enjoyed!

Fmk Importacoes
Brazil
8 months using the app
January 7, 2016

Excellent app, really easy to use and a lot of the necessary features are free!

Gray 8
Singapore
8 months using the app
November 11, 2020

Brilliant customer service, highly recommend. Easy to use and great for customer retention. https://poisonarrow.com.au

POISON ARROW RETRO
Australia
8 months using the app
Yotpo - L&R replied November 11, 2020

Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service and that we were able to help you.