Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

April 7, 2016

This is by far the best web app I've ever used! Customers can ask questions and get answers in real time! They also have a Tidio Chat android app which I have on my cell phone so I can respond no matter where I am! It also shows you what the customer is typing as they're typing so you can start typing your response before they're even finished so they don't have to wait around. If you want to up your customer support and satisfaction then this is the way to go!

-Adam from perfectionairbrushing.com

Perfection Airbrushing
United States
4 months using the app
March 17, 2016

This app was one of the main reasons I decided to start using Shopify. It works very well and our customers are thrilled with having a rewards app in place. I spent about half an hour with support one evening and was very impressed with the quick and friendly service as well. Thank you.

4everbee
Canada
4 months using the app
February 25, 2016

Worth it. Definitely. Easy to set up and delivers a great value to the business. Especially after they make available the possibility of translating all screens for end users.

Melissa Angola
Angola
4 months using the app
Edited December 18, 2016

Excellent application, recommend, essential for a new online business, super tips!
watchesfixx.com/

Fixshopping
Portugal
4 months using the app
June 11, 2016

Great app!!! Has definitely added to my email signups!

Downunder Menswear
United States
4 months using the app
August 3, 2016

Great app. Many great ways to reward customers and get referrals.

Artison Vapes
United States
4 months using the app
April 27, 2016

Just installed this app and I am excited to see what it can do. I love that it is very easy to navigate. I would recommend it so far!

Simply Reese Home Collection
United States
4 months using the app
June 8, 2016

This is the app we are looking for.

Defiant Aesthetic
United States
4 months using the app
April 18, 2018

Lots of power with a friendly interface. Had it up and operating in just a few minutes.

Briarling
United States
4 months using the app
September 21, 2021

Jerrah was super helpful and super quick in responding! Such good customer service, he answered all my questions perfectly and was super nice! :)

Melvita
Germany
4 months using the app