Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

Edited May 4, 2016

I really like Swell. It's easy to set up and simple to use. They have excellent customer service as well.

Butter Angels
United States
4 months using the app
July 16, 2016

I just started using swell to reward my customers. I love it! And my customers are loving the rewards enticing them to purchase. Thank you for your app and support.

BDB Imports

Bdbimports
United States
4 months using the app
May 31, 2016

I just started using this appt but so far so good. I am hopeful that it can help me increases sales with my website.

Ladybagssf Com
United States
4 months using the app
May 26, 2016

App is great! I love how I have the ability to customize every aspect. I can decide which colors, fonts, discounts, etc that I want to use. Just started using it, so I'm not sure how much sales will be boosted/how customers will feel about a loyalty program.

Greyfoxstudios
United States
4 months using the app
July 29, 2022

I had an issue with the referral code not pulling across to ReCharge correctly. Having contacted support, I was assigned Jerrah and he looked into the issue comprehensively. Sending back screenshots of his work and being on hand to answer any further queries until I was happy. Very pleased with the resolution and customer support.

Airdropgolf
United Kingdom
4 months using the app
October 17, 2016

Super user friendly, and its only been a few short days and customers are already participating! What do you have to loose? -June at nextridgeapparel.com

Next Ridge
United States
4 months using the app
September 15, 2016

I just started using Swell, so far so good lets see how this goes for my store.

Eyeconicgifts
United States
4 months using the app
February 16, 2017

LOVE IT! So easy and clean. Love how you can set unique loyalty schemes! and also the fact that it's free for up to 100 orders, great for new businesses. Well done guys

Limitless Supplements New Zealand
New Zealand
4 months using the app
February 2, 2017

great app. would highly recommend

Doggy Style By Archie
United Kingdom
4 months using the app
April 3, 2017

Great app at a great price. Looking forward to further developing our rewards program for our customers

Quality Cage Crafters
United States
4 months using the app