Reviews (2,554)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.
Refine
-
By rating
Fabulous application. Highly recommend.
Really great suite of features to boost visitor action . I think the app could benefit from a more robust automated email marketing functionality it would avoid the need to use a yet a another app for that purpose and increase the value proposition of upgrading to the paid version. But it works as advertised.
The support is very responsive! We haven't launched yet, but Kerby Macedonn was very patient and helpful with questions I had so far :)
Swell gave me step by step instructions on how to execute what I needed for my site! There's even a great tutorial video that helped a lot too! Highly recommended!
Great flexibility in design & offer options. It is obvious that the developers has experience in marketing. Tech support is very responsive. Video 'how-tos'. This app will take your business to the next level with incentivized & referral marketing.
love the app,must try for your business!
Eric from customer service was very helpful and very patient with me! His service was great. Thanks!
The more I understand it...the more impressed I am with it!
I've had customers tell me they find the rewards program really interesting.
Currently I am using this app for the newsletter/email popup only (for now) so my review focuses on that.
I have to say, when I first tried this app a few weeks ago I didn't like it. It felt overly complicated and confusing. I had to figure out how to tun off all of the things I didn't want. I played around with it for a while, but could never quite get what I wanted out of it. I will say that I just didn't put enough time into learning it.
In the meantime I tried a few other apps and found most of them to be lacking - especially in the design of the popup ability. I am VERY particular about the aesthetics of my site.
I decided to give Swell another shot and spent a little more time with it. I am pleased to say that this is the app that I picked to move forward with. I have not found another app that allows for the flexibility in designing the popup windows, without coding, as much as this one. I had one question when setting up my coupon code and the support team answered within minutes.
If you are willing to spend a little time learning the interface and functions, this app will serve you well.
I know I am just using a small piece of this app, but as I explore the other features I'm confident that I will be able to customize them to suit my needs. I look forward to growing together with this company.