Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

March 30, 2016

This app is amazing! Taking the ideas and needs that are in my head and implementing them on my site in minutes. You are a life saver! Thank you!

32pink
United States
4 months using the app
April 20, 2018

This app has been so helpful. Thank you, Swell.

Millennial Life
United States
4 months using the app
May 13, 2016

Muito bom o sistema de pontuação da Swell.
Realizei algumas vendas com o esquema de dar desconto com o cadastro do e-mail. Vejo que as pessoas que se cadastraram receberam a pontuação e devem ter gostado.

Verssa Shoes
Brazil
4 months using the app
March 27, 2016

It is an amazing app with great features. And yes, it is free. Thank you for the customer customer and helping me getting the ap setup. It is simple to use. I hope the include more features related to email campaigns with automatically sending email rewards for abandon carts, recent buyers, forget to redeem coupon or points, etc. Also we should be able to create a good mailing list with amazing features. The app is mostly to capture emails which does an amazing job, but the list of customers needs to be transfer into your mailing list provider if you want to send mass email promotions, announcements, or other things.

Viajway
United States
4 months using the app
August 4, 2016

Works great, easy to use. User friendly design

Dirt Candy Graphics
United States
4 months using the app
April 24, 2016

Swell is such a easy app to use and comes with varieties of marketing add-ons. It's a must to have for sure! Thanks a lot!!

The Hairbot
Singapore
4 months using the app
Edited June 23, 2016

pretty good application. We use this at www.purecandleco.com to help increase our customer loyalty and following. Really great functionality for or natural beeswax candles.

Purecandleco
United States
4 months using the app
July 28, 2018

so far does what I was looking for

Kit Cat Boutique
United States
4 months using the app
October 31, 2016

I just launched my shop very recently so I can't say for sure what impact Swell will have on my store in the long run, but a few customers started collecting points by placing orders and sharing. The app pretty much does what it's supposed to do and works fine.

The only problem I have: My store's currency is JPY, and I have to give away ridiculous amounts of points to use the earn x points on purchase function. I can only give away points per 1 JPY, which is equal to about 1 cent. I would much rather give away 3 points per 100 JPY than 3 points per 1 JPY, but the app still works either way.

Myonahole
Japan
4 months using the app
May 15, 2017

Great Program so far! Very easy to use and friendly system

Rawrworld
Australia
4 months using the app