Reviews (2,540)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its intuitive loyalty and rewards features, such as a rewards bar and referral widget. Although some advanced features require Shopify Plus, the customization options generally meet merchant needs effectively. The customer support, especially from staff members like Gabriel S and John B, is frequently praised for its responsiveness and helpfulness in resolving issues and facilitating transitions from other programs.

January 22, 2016

Super excited to have found an app that included a referral program. Very helpful on chat and easy to use app. Thank you!

Improving Health One Drop At A Time
United States
About 2 months using the app
February 1, 2016

The app is fantastic so far -- easy to install, and flexible enough to tailor to my shop. I wanted to be able to retroactively reward past customers, and this program allowed me to do that. The customer service is better than any support I have received, with responses within minutes. I only launched the program today, so I'll have to see what the results are, but so far I would definitely recommend this app for any Shopify store owner.

Route 32
United States
About 2 months using the app
February 4, 2017

Super user friendly application!

Starlight Prints
United States
About 2 months using the app
May 26, 2016

Very user friendly. Looking forward to my newsletter sign ups!

Wall Circus
United Kingdom
Over 2 years using the app
February 19, 2019

Nice app just installed it very easy to navigate around and set up, still only days into using so will keep u updated

Factory Direct Shop AU
Australia
About 2 months using the app
March 22, 2018

Honestly the best rewards program out there. Very easy to use, thank you guys so much.

Yourmagazine
United States
About 2 months using the app
November 7, 2017

its such an amazing app.really awesome

Dress Matrix
Nigeria
About 2 months using the app
April 2, 2016

Great app! Getting more customers through the rewards and referral program.
Jennifer Clemens
Jar of Hearts Jewelry
www.jarofheartsjewelry.com

Jar Of Hearts Jewelry
United States
About 2 months using the app
March 20, 2016

This app is great for creating reward and loyalty programs. I started using it earlier today and already have things in full swing. Customers love it and it is really easy to use. Great App!

Vaporevolution
United States
About 2 months using the app
January 24, 2016

Wow. I mean wow. While I was installing the program and chatting with Swell Support to get it dialed in people started using the app! The future looks bright. But on top of being a super clever app my customer service experience was off the charts. Hats off (their mascot wears a hat) to Josh and the team at Swell! Bravo!

Top Shelf Totes
United States
About 2 months using the app