Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

April 4, 2019

Still learning the ropes but looks like a great app, hoping the easy to use interface makes this process run smoothly.

Card Break NL
Canada
3 months using the app
March 24, 2016

The people at Swell are great at customer service and helping out with set up and getting things going! Top notch in my opinion and would recommend them to anyone trying to set up a rewards program for there stores! As for the program it is great and easy to set up but the people at Swell are ready to answer any questions you may have.

Pc Toys
United States
3 months using the app
January 15, 2016

Great app! The guys are so helpful and prompt whenever I have had an issue or question. The app its self is so easy to use and has brilliant features considering its free for 100 referrals. Couldn't recommend a better app. Well done guy!

Rugby Supplements
Australia
3 months using the app
Edited July 27, 2017

Already loving this app and would strongly recommend them, we have tried with different developers we really didn't like their pricing system.

Reason we choose Swell is other providers are charging based on numbers of members e.t.c you could have 1000 members that barely evey make any purchase how does that benefit you? Sweel charges based on numbers of orders received, which to me is a win win situation for both.

Problem: the only problem I wish they could make the email notification alot customizable, I like inserting images and other elements to my emails to make them visually appealing and not just something that looks plain.

Voguish Girl
Australia
3 months using the app
January 5, 2019

This app is very user friendly and is amazing for my store. There is a free plan that is useful for small entrepreneurs. Thank you

Absolute Deals Online
Canada
3 months using the app
September 13, 2016

Very intuitive and extremely user friendly. With so many things to think about when running a business, it is nice to know this is one of those things I don't have to worry about.

Brash T Shirts
United States
3 months using the app
August 6, 2016

SWELL is an easy-to-use app that helps to increase my online traffic, sales, and overall customer satisfaction!

Classy Glassy Llc
United States
3 months using the app
June 12, 2016

Love this app! It makes incentivising customers so easy!

Thick As Thieves Clothing
Australia
3 months using the app
February 4, 2018

Very good app for rewards ......

Holyhindu
United States
3 months using the app
June 11, 2022

I am new to this app and was a bit confused about some things. I reached out to support and Era helped me through any issue I was having (not due to the app but from me just not understanding some areas). Era was amazing and was very swift with responding. Thank you for being great!

Luxury Boulevard
United States
3 months using the app