Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

December 22, 2017

super easy to use and it goes well with store's aesthetic style.

Pastel Nest
United States
About 2 months using the app
March 11, 2019

Exept for some occasional bugs its a great app allowing to create many different incentives. Would love to see a affiliate programm function with payouts through paypal!

Buenatura Gourmet
Portugal
About 2 years using the app
May 8, 2018

Very easy to walk-through and create coupons for all of your customers! I really enjoy the convenience!

Wired Archipelago
United States
About 2 months using the app
July 8, 2021

Wish the vip tier was available for the lower plans, but other than that it's a relatively simply and easy to use app. Good support assistance as well for the most part

Yu-Be
United States
About 2 years using the app
Edited July 1, 2016

GREAT APP TO BOOST REFERRALS AND LOYALTY BRAND ADDICTS IM THRILLED TO BE USING IT! the team here at Just Shaka is using this app to boost overall sales and create some serious brand addicts.

Justshaka
United States
About 2 months using the app
July 8, 2022

This app is great to create customer engagement and retention. It works very well and is easy to set up. Every time we needed help with this app or any of the others by Yotpo the team has been very helpful, super knowledgeable and fast to respond. We dealt with Joseph for some issues setting up and he was very accurate, helpful and fast to take care of it. Highly recommend!

Grapes & Olives On Tap
United States
About 2 months using the app
June 30, 2016

What can I say? This app is fantastic, we've already seen an increase in our customer interaction and repeat sales.. Our customers love this!
We had some issues with an old app, but the customer support was amazing and Josh and his team sorted it out extremely quickly!
The best rewards app out there!

Vapeamericainc Com
United Kingdom
About 2 months using the app
March 1, 2016

This is probably the best loyalty app out there for free. Not only user-friendly, but it packs a full of features that other apps charge extra.

Stylianstore
Malaysia
About 2 months using the app
June 23, 2017

This is an awesome app! Great way to keep your customers coming back!

Goodlife Discount
United States
About 2 months using the app
October 13, 2017

I gave that because Swell has been useful to my store www.accrafreemarket.com and I will recommend to my friends however I will be more than glad should you add a new feature for affiliation

Acca Free Market
Ghana
About 2 months using the app