Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

March 29, 2016

Swell is the perfect rewards app. It is so easy to use yet the benefits are endless. It gives my customers an excuse to continue to shop with me and also encourages their friends and family to do the same. I would highly recommend Swell to all of my friends.

Love Thy Book
United Kingdom
3 months using the app
Edited January 29, 2016

I really like the app, very easy to use and informational. Great job will definitely recommend

Mamiluz Com
United States
3 months using the app
October 9, 2018

je mets des étoiles , mais attends de voir comment l 'utiliser ?
On verra si cette application fonctionne bien.

Owoua
France
3 months using the app
Edited November 15, 2018

Maybe if I leave a bad review, someone will finally reach out to us to help with installation questions? No contact/chat options anywhere. Not integrating anything that doesn't work properly and the interphase is not intuitive.

The potential for the app seems nice but it currently feels spammy and convoluted.

Fat Snax
United States
3 months using the app
June 12, 2016

So far so good, I'm not great with computers so I'm slowly working my way through it and not sure if I have it all correct yet but I can see how this would benefit my business. I will hopefully get in touch with their support soon

Swaggies Au
Australia
3 months using the app
July 28, 2016

Highly recommend! Great product!

Grit Vintage
United States
3 months using the app
June 4, 2016

Very please with the swell app so far. I haven't been able to get the java script link to my rewards tab to work, and they charge $150 per hour to set this up for you which is a shame. Other than that I am very please with this rewards program. Thanks swell!

Cabooties
United States
3 months using the app
April 3, 2016

The app. is working great. Thank you for making it.

Christianwest Newyork
United States
3 months using the app
January 11, 2016

Wonderful App, very user friendly, just what I needed, thanks

Holysmokemart
United States
3 months using the app
July 23, 2022

The page builder was easy to set up and gave it a leg up over similar rewards apps. What would make Yotpo the best rewards app is if their integrations with Klaviyo wasn't so expensive. $249 if you want to do any useful integrations and points versus similar apps that are free and much cheaper.

My Happy Flo
United States
3 months using the app