Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

April 24, 2016

Swell is such a easy app to use and comes with varieties of marketing add-ons. It's a must to have for sure! Thanks a lot!!

The Hairbot
Singapore
4 months using the app
Edited June 23, 2016

pretty good application. We use this at www.purecandleco.com to help increase our customer loyalty and following. Really great functionality for or natural beeswax candles.

Purecandleco
United States
4 months using the app
October 31, 2016

I just launched my shop very recently so I can't say for sure what impact Swell will have on my store in the long run, but a few customers started collecting points by placing orders and sharing. The app pretty much does what it's supposed to do and works fine.

The only problem I have: My store's currency is JPY, and I have to give away ridiculous amounts of points to use the earn x points on purchase function. I can only give away points per 1 JPY, which is equal to about 1 cent. I would much rather give away 3 points per 100 JPY than 3 points per 1 JPY, but the app still works either way.

Myonahole
Japan
4 months using the app
May 15, 2017

Great Program so far! Very easy to use and friendly system

Rawrworld
Australia
4 months using the app
April 26, 2016

This app is truly amazing! I was able to customize a lot of features even with the free plan. I created a referral program, a point system. My customers love it! :) Thank you and can't wait for more.

Purple Worlds
New Zealand
4 months using the app
June 30, 2016

I´m using Swell App on my online store fabwedding.biz and it was easy to install and to manage.
Andreia Cruz
Fabwedding.biz

Fabwedding
United Kingdom
4 months using the app
Edited May 4, 2016

I really like Swell. It's easy to set up and simple to use. They have excellent customer service as well.

Butter Angels
United States
4 months using the app
June 21, 2016

Best customization and looks good!

Eclipsed Eye Clothing
United States
4 months using the app
July 16, 2016

I just started using swell to reward my customers. I love it! And my customers are loving the rewards enticing them to purchase. Thank you for your app and support.

BDB Imports

Bdbimports
United States
4 months using the app
May 31, 2016

I just started using this appt but so far so good. I am hopeful that it can help me increases sales with my website.

Ladybagssf Com
United States
4 months using the app