Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

August 22, 2016

A non-technical person like me can setup this very easily. Eager to test out this apps. cheers!

The Brain Shop
Singapore
About 4 years using the app
February 8, 2016

The best of this app is the service I got from support team. Always online and concerned about my necessities. Thank you very much!

Babyjewels Mx
Mexico
About 2 months using the app
Edited July 4, 2016

Swell is the real deal! out of all other apps, swell is one that I keep as my fav. Love it!

Integrity Ps
United States
About 2 months using the app
October 27, 2016

This is a great loyalty reward program app. For the most part, your customers will have a big selection of ways to earn points and spend them for different rewards you would like to offer. There are a few things that I wish was already ingrained on their site like points for reviews (not just Yotpot reviews), an automatic position on the website for customers to see their points, and a way to delete duplicate customers (although this doesn't really hurt anything). Some things you need to be a skilled code developer or know of a goo site to hire them, because their coders start off at $150 (which is very expensive for a small business like ours). Other than that, we love the app and it has fulfilled our basic loyalty program needs. Thanks Swell!

Kyras Shea Medleys
United States
Over 2 years using the app
December 10, 2017

easy to use i love it. I love of the options you get for a free account and it make everything easy to set up

Love 2b Chic
United States
About 2 months using the app
May 1, 2016

superb does exactly what it says and more

Yourhandbagz
United Kingdom
About 2 months using the app
November 2, 2023

Yoben M was so helpful! I really appreciated the speedy help.

Birdwell
United States
About 2 months using the app
Yotpo - L&R replied November 28, 2023

Thank you for writing a review — we value your feedback.

February 26, 2017

Thank you for the Swell app. The youtube videos were a nice touch.

Deadbettie 2
United States
About 2 months using the app
August 16, 2017

Loving this app. Very user friendly and seamless

Thathairstuff
United States
About 2 months using the app
March 4, 2016

We use Swell at MegaNut and our customers love the added value it offers. We look forward to seeing the new features that they come up!

Meganut
Canada
Over 2 years using the app