Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

November 16, 2016

Wow! This is an amazing app that is seamless in its connectivity and ease-of-use.
I love it! Check it out at: epiceskincare.com

Epiceskincare
United States
About 2 months using the app
August 22, 2017

Hope that it turns out as good as what I think it will..

Merchandise By Madden
United States
About 2 months using the app
May 26, 2018

Very easy to use and understand wen store has more customers you can easily upgrade and have rewards page for customers as opposed to popup. Love the easy instal within seconds and email integration rewards.

Spirit Zoom
United Kingdom
About 2 months using the app
November 14, 2019

I was greatly surprised with this app, how good it integers in Shopify, and how professionally the team built it
Thank you

Le Sybarite
France
About 2 months using the app
Yotpo - L&R replied November 18, 2019

Thanks so much for leaving a review! Happy to hear you're enjoying Swell.

November 6, 2017

Excellent resource love it. I want to see what results it brings

Earthyalchemist
United States
About 2 months using the app
September 22, 2017

Works well, excited to see it with the customers

Dapper Supplies
United States
About 2 months using the app
January 13, 2016

Super easy to install and set up. From the moment I installed app the designers were there offering any help I needed.

Acazza Design
Australia
About 2 months using the app
September 10, 2016

I absolutely love this app. Makes my life so much easier at Sunnyviolet.com

Sunnyviolet
United States
About 2 months using the app
July 16, 2021

Really great support from Ritchie. That said, the first (free tier) is really quite limited for us startups. I get the point that they want to incentivise paid plans, but that can be done more intelligently / in a way that supports small startups and creates more brand loyalty with Yotpo.

ParadiseFold
United Kingdom
Over 2 years using the app
June 13, 2016

Thanks for the great SEO tip! You guys rock! :)

Play Well
United States
About 2 months using the app