Yotpo: Loyalty & Rewards , 2,504 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.
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I'm brand new at Shopify and the Swell app was intuitive and super easy to use. My discounts and loyalty program was setup in no time at all.
It looks really bad on mobile. The tab either covers your top bar so customers cant click the menu button or logo. Or if you put it at the bottom it will cover your add to cart if you have a sticky add to cart available. No other options to play on the side or move it unless you know how to code.
Great customer service, Lemuel, went the extra mile for us!, we were able to migrate from our old loyalty system to the new one in just one day!
Strongly recommend this App and the team behind it!
haven't had much time to use it properly but seems like a great app to engage more customers. So far so good
We were on the highest level tier of Yotpo, we first signed up in November 2020. After countless hours and over £17,000 paid to yotpo, we NEVER had a working loyalty program. I have asked them for a refund and they are now ignoring me. This company will rip you off, stay well well well away. Also, their system does not integrate properly with shopify, we tried to get a loyalty program with the "support" of Yotpo installed and it never worked.
I spent a lot of time installing and configuring the app. It seemed like it would be great. When I put it live, the referral code won't work. Contacted support 4 or 5 days ago and no help so far. They acknowledge that there's a problem but no solution. It shouldn't take this long to fix.
This app is amazing! It's very easy to use and setup. I'm happy my dev recommended Swell. Love the rewards system and how we can customize it!
- jingajuice.com.ph -
Just implemented this at OnlyAtoms (cool running gear, made in NYC) and looking good so far. Woohoo!
We're just getting started with the Swell app for our online boutique, Only Southern Made. We can't wait to see how it helps boost loyalty with our customers, as well as repeat business!
Customer support is def on point! Only 4 stars because a lot of features I wanted to test are in the higher plans. But the app is great.