Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

June 20, 2016

It's amazing! I still don't know if it will improve my sales but it seems a very good app. There are many options and it covers almost all my needs. It's not super easy but enough clear. It takes some time to set up everything but I think it is worth www.medineterranean.com

Medineterranean
United States
About 5 hours using the app
June 24, 2022

I only wanted a loyalty and rewards program, instead, yotpo asked me to install a whole bunch of other apps. Tried booking a demo with them and other than the automated reply email, the scheduled demo got canceled without any explanation and no reschedule was offered. (schedule link was being closed). So I went and booked a demo for the second through their site and my booking was notified by one of their team member 10 minutes before the call telling me their office is not opened on that day. (Then why did you confirm the booking in the first place? and perhaps you could of informed me earlier? I could have had other arrangements but rather my time slot was wasted because of the last-minute notice/no-show.) Possibly one of the worst customer services experienced from any app on Shopify or any other criteria. Think twice if you're thinking about going for them.

TRANZEND TW
Taiwan
6 days using the app
April 9, 2016

Thank you I will use it at www.amunstyle.com

Amunshop
Türkiye
About 5 hours using the app
April 24, 2016

I just installed this app for my store, and all is going well so far! Excited to see how well it works!

Highsocietycanine
United States
About 5 hours using the app
September 1, 2018

loving everything that it has to offer so far

Love Line Brand
United States
About 5 hours using the app
May 17, 2016

Just doing this to get higher on Google

Virtual Reality Hr
Croatia
3 days using the app
June 12, 2016

An excellent, feature rich app.

Amicipets
United States
About 5 hours using the app
September 1, 2020

I just installed this app. Very easy to process and help center is very helpful. I am excited to engage more traffic !

ERIJEWELRY
Australia
About 5 hours using the app
July 17, 2016

Just getting started but app seems very well designed and easy to use.

Creative Male
United States
3 days using the app
June 29, 2021

I wasted more than 8 hours of my life trying to get this to work only to give up and try something else. In the end, I realized that the only way to make this integrate in a way that isn't horrible, is to have the premium plan. The gold is $249/mo... and when I asked sales what the premium plan cost I never got a response. If you are an enterprise brand with a developer team, I'm sure Yotpo works great. All the big brands use it. If you are a website team of 1... stay far far away.

Bunch Bikes
United States
5 days using the app