Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

August 16, 2016

Love it and great you can try it for a month for free

Glowsom
United States
About 9 hours using the app
June 7, 2022

Excellent customer service to get my app set up for my store. Jiemer actually went the extra mile with its advise and snippets of how to set up my rewards. Very satisfied.

High Class Touch
United Kingdom
About 9 hours using the app
April 16, 2016

This is amazing and awesome to use!!!! Great program for our customers

Topwater Culture
United States
About 9 hours using the app
May 30, 2016

Looking forward to using swell :)

Shhhsilk
Australia
About 9 hours using the app
April 25, 2016

This app is great for stores and helping market.

Violet Satin
United States
About 9 hours using the app
Edited February 1, 2022

installed the free version & I couldn't get the help or support to setup properly - disappointing - Jerrah added CSS code to help display issue & are denying even though I have an email where he told me that he added the code!

Jill Turnbull Beauty
United States
10 days using the app
September 6, 2021

It looks really bad on mobile. The tab either covers your top bar so customers cant click the menu button or logo. Or if you put it at the bottom it will cover your add to cart if you have a sticky add to cart available. No other options to play on the side or move it unless you know how to code.

Awehness
South Africa
10 days using the app
February 24, 2017

I'm brand new at Shopify and the Swell app was intuitive and super easy to use. My discounts and loyalty program was setup in no time at all.

Shop M M
United States
6 days using the app
March 19, 2017

haven't had much time to use it properly but seems like a great app to engage more customers. So far so good

Vmodz
Australia
6 days using the app
April 23, 2022

We were on the highest level tier of Yotpo, we first signed up in November 2020. After countless hours and over £17,000 paid to yotpo, we NEVER had a working loyalty program. I have asked them for a refund and they are now ignoring me. This company will rip you off, stay well well well away. Also, their system does not integrate properly with shopify, we tried to get a loyalty program with the "support" of Yotpo installed and it never worked.

Ultamodan DE
United Kingdom
9 days using the app