Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

December 19, 2017

This app is easy to use and I expect it to help my store!

Ketuo Knife
United States
1 day using the app
Edited June 20, 2016

Fantastic app, thank you! When I saw major national news and magazine hubs use this, I had no doubt this was a good one. The set up was so easy, and I'm delighted I can customize the colors to match our brand.

Humaniteos
United States
About 2 hours using the app
December 14, 2021

Absolute joke for customer support. No detailed documentation and no willingness to even read the emails. 48-72 hours for any response and it is usually a copy-paste from a script that is irrelevant to the question. Their pricing is way too high compared to way better options out there, they just hide it at mid-level points of other apps. Had so much hope but alas...

Hawkers Beer
Australia
2 days using the app
June 29, 2016

Looking forward to using this app! I LOVE that there is a phone number and an email for quick customer service. I am not super tech savvy so highly accessible customer service is super important to me!

Marys First Store
United States
About 2 hours using the app
January 19, 2016

Great Customer Service, josh was awesome helped us throughout with any questions. So simple to use we was up and running within 5 mins. look forward to our customers using swell rewards!

Wessonco
United States
About 2 hours using the app
December 20, 2016

Seems like a very powerful tool even at the free level. Great customization and ability to set parameters for a custom reward program.

Limitrade
United States
About 2 hours using the app
January 5, 2023

Great help from Angelo - he worked out all the kinks in this app for my store.

I would definitely use and recommend this app to others

Smart Sales Australia
Australia
About 2 hours using the app
June 11, 2016

We are a personalized gift store that sells mainly groomsmen gifts, wedding party gifts, and personalized flasks, as well as custom knives. We love this app because it lets us provide our customers with great value!

The Personalized Gift Co
United States
About 2 hours using the app
May 5, 2017

Very easy to use and solved a lot of problems I had with my theme. Ex. My newsletter signup was in the footer.

Balancebykathleenwjudgemd
United States
About 2 hours using the app
December 11, 2018

Still trying to figure out but the referral program seems to be limited or missing options for editing...

Black Ink Coffee Company
United States
2 days using the app