Reviews (2,522)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and loyalty through features like customizable rewards bars and referral widgets. These tools are easy to set up and have been effective in increasing customer long-term value, although some advanced options are limited to Shopify Plus merchants. The app is noted for its smooth integration with Shopify and exceptional customer support, with staff members like Gabriel and John B frequently praised for their service. It's particularly useful for businesses transitioning from other loyalty systems, offering quick migration and effective integration.
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It simply did not work. Every time I tried to edit the rewards page, it kept telling me I had to upgrade. Same with a pop up about the rewards program. AND it said there would be a tab shown for the rewards program on my site. Nope.. nothing. I will not be using this app. Very disappointed.
The youtube link doesn't seem to work. Other than that all seems really good. Very user friendly app.
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A bit more than I was looking for but willing to give it a go
The Swell App is a very cost effective method for operating a customer loyal and referral program.
Horrible customer support and sales team. After playing with the free version, we think Yotpo offers an expensive but good product. I emailed to request a demo to understand the features and pricing for Platinum Plan to handle a higher order volume. However, Yotpo have not responded my email in a week after reaching out initially. I can't imagine working with a team that does not interact with their customers.
I have an email campaign. It really does it all for you. I think I will stick with that one for now. Although I do like the rewards points.
Still learning the platform. Hoping to see higher conversion & retention rates.
great concept and idea, settings area needs alot of work, looks like something made in the 90's
Everything's moving pretty seamlessly so far!