Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

January 9, 2016

Love this app, easy to set up and understand, the best thing is customers can see the earn reward bar everywhere. Very nice !

The only thing needs to improve, maybe is the referal link could be our company name instead of Swell.

Aquarius Brand
United States
About 2 hours using the app
August 6, 2018

Very easy to use. Very helpful. I nedd to learn more. But it looks like the final solution.

Pistachio Monkey
Italy
About 2 hours using the app
April 19, 2016

Really like this app, it's been very useful to our store

Yula Clothing
United Kingdom
About 1 hour using the app
Edited March 17, 2019

Giving review before usage. Don't know apps but this is last step for using it. Thank you. Hope it will better app. Also it is not allowing to give less than 4 star which is not good. They want recognition even before usage..

HackMyStyle
India
About 1 hour using the app
January 27, 2016

I've been looking for a reward program for some time to use with my soy candle store that I run through Shopify. After reading many great reviews regarding Swell's ease of integration with Shopify and their excellent customer, I decided to go with them. The setup was one click of the mouse and customizing the campaigns for my needs was very simple. Josh was right there to answer my questions. I'm excited to be able to offer my customers rewards for their loyalty and the ease with which is was done is amazing! Thanks, Swell!
Lynn J.
Bon Secour Candle Company

Bon Secour Candle Company
United States
About 1 hour using the app
January 4, 2019

Some of the features are buggy or arent working. Like I have it set to 300 points and its showing 200 points. And I can only create 2 coupons.

Anti.biz
United States
About 22 hours using the app
October 18, 2016

Just started it up, seems easy enough....

Alpha Cat Clothing
United States
About 22 hours using the app
May 15, 2016

What an AMAZING app. I wish all apps were this professional!

Sophies Corner Inc
United States
About 1 hour using the app
February 6, 2017

Quite easy to use, it's great for our marketing strategy

Barli Asmara
Indonesia
About 1 hour using the app
July 11, 2016

So far so good. We haven't used it much, but the interface is simple and looks like it will work for what we need.

Natures Fusions Essential Oils
United States
About 1 hour using the app