Reviews (2,615)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

March 15, 2016

Amazing app with even better customer service!

Candle Moments
United States
Over 3 years using the app
August 18, 2017

very good app, we can translate everything !

Jus Dorange Paris
France
Over 3 years using the app
June 11, 2016

It's quite easy to use and user friendly. Will explore more benefits

Concept Store Y
United Kingdom
Over 3 years using the app
August 10, 2016

Ufuzzy.com loves swell for reward program.

Ufuzzy
United States
Over 3 years using the app
March 28, 2019

I have a brand new shop in Shopify. Long chose a loyalty program and stopped at Sell.
Clear advantages:
* This application develops your customer base and develops with your store.
* It becomes paid when it makes a profit.
* The application takes into account not only purchases and birthdays, but the fact that a grateful client shares your content in social networks.

Support pleases! Because of ...

Postal Ukraine
United States
Over 3 years using the app
April 7, 2016

I tested a few of these types of apps trying to figure out which one would work best for me. Going through the setup of a few of the competitors, something was always missing. This one had it all and worked smoothly. Each of the others has its' individual advantages, but I found Swell to have the most advantages and fit my overall needs best.

In addition, the staff is extremely helpful. They ...

Brickhousenutrition
United States
Over 3 years using the app
Edited September 10, 2019

The app itself is great, but the support is absolutely atrocious. Left a message with their support team on the Intercom chat a week ago, no response. Left a message yesterday, no response. Just left another message, no response.

If this is how they treat Gold Plan customers, stay away!
If this is how they treat Gold Plan customers, stay away!

Urban EDC Supply
United States
Over 3 years using the app
October 4, 2021

Yotpo support has been very helpful in getting our programs set up and customized the way we want. They are easy to reach and always have the right solutions for us when we need them. Thanks, Yotpo!

CKS Online
United States
Over 3 years using the app
March 1, 2016

Great app! Extremely easy to install and customise. Lots of features. Very helpful customer support. Highly recommended.

Industrial Lighting Studio
Australia
Over 3 years using the app
October 12, 2022

Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.

Northstar Bison
United States
Over 3 years using the app