Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

January 12, 2016

This team is off the charts helpful! I needed help uploading codes for my rewards and had an issue on my end. Not only did Josh walk me through what he was doing to help me but took into his own hands and did it all for me. Unbelievable customer service especially at the end of a work day. I really wanted everything set up tonight and he stayed to make sure that happened. Im so grateful! Thanks Josh and I can't wait to work more with you and your company. :)

Soltree Apparel
United States
Over 2 years using the app
May 25, 2022

Reymond at Yotpo is EXCELLENT at troubleshooting. He makes everything very user friendly. An app can be great, but you still won't get very far without great employees that can troubleshoot. Reymond and the rest of the Yotpo team are great to work with. I would definitely recommend. the Yotpo app.

curbappealbeauty.com
United States
Over 2 years using the app
June 16, 2016

We needed a robust customer rewards and loyalty system on our website. This gets the job done! Highly customizable, and you don't have to spend a bundle to do it.

Ammobot Test
United States
Over 2 years using the app
January 9, 2016

Fantastic app. Exactly what I was looking for. Easy to work with and navigate. Customer service was super fast and extremely helpful. Highly recommend.

Mom And Me Creations
United States
Over 2 years using the app
December 10, 2021

The app has been great to use! What's better is the customer support - Ritchie M is a rockstar and has been so helpful anytime I've had questions! Would definitely recommend using this for your rewards program.

Gratsi
United States
Over 2 years using the app
January 2, 2023

Amazing customer service and app support! Chat feature was fast and helpful, we solve problems fast. Very satisfied.

Bottega Ludica
Italy
Over 2 years using the app
August 23, 2016

So far so good. Will look forward to seeing some returning customers as a direct reflection from the App. Watch this space!

Dot Nz
New Zealand
Over 2 years using the app
Edited January 24, 2017

I had an issue ith my usage & the Swell team went above & beyond to help!

Cassiope Woven
United States
Over 2 years using the app
June 10, 2020

Great app! Good Support! Have started using it since a week. So far so good. Had a question and support answered immediately.

Z-Wave India Smart Home
India
Over 2 years using the app
June 9, 2018

Nice program and functions. Hope for long term use.

Bkk Bespoke
Singapore
Over 2 years using the app