Reviews (2,615)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.
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Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!
I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.
Excellent customer service and quick support! We needed some help for an ongoing issue and support was there ASAP. Thank you Kerby!
Very easy to setup. Great app with many campaign options!
Glenn did a great job in helping me understand why a customer did not receive their rewards points. He went in-depth and provided excellent visuals in order for me to get a better understanding. He was patient and nice. I liked how quickly my issue was addressed and resolved. Overall it was a great experience with the chat!
We love swell! So great for our online store
Yes, I would recommend to my friends and others. I have been using it for 5 months already and it has worked out very well for us. Planning to upgrade soon.
The customer support has been found very helpful in answering questions and addressing issues.
A bit of a slow start but I put that down to my own inexperience. Support was patient and very helpful. The developers have based upgrades on the number of monthly orders which makes far better sense than customers numbers.
excellent simple and fun to use.
If you're looking for a rewards app you can stop your search. I have gone through all the apps I could find within the app store, compared the features and Swell is by far the best. It is easy to install and works seamlessly. On top of that their support has been second to none. If you're put off by this app because it doesn't have many reviews, don't be. I've just moved from an app that had over ...