Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

Edited August 29, 2016

This is exactly what I've been looking for. I've played around with several other apps, but this does it all - super flexible and I can adjust the look and feel using the same font set as Shopify. And so easy.

Broodoo
New Zealand
About 2 years using the app
July 18, 2017

I stopped using this last year because it was lacking a few features, but the latest upgrades has made this so fantastic and easy to set up and use - Yeah!

Lijastyle
Australia
About 2 years using the app
February 9, 2023

Knowledgeable and very good support through their chat function. Was able to address the matter quickly and efficiently, with little loss of time - did not have to spend too much effort figuring things out for myself.

Thank you Leonard G.

dev-sol-de-janeiro
United States
About 2 years using the app
October 7, 2021

Love the app, and all it's features. The absolute best part is the outstanding customer service! Jerrah, the amazing Support Agent, has been patiently and professionally guiding me for days with every question I had. Thank you so much, will definitely be recommending the app for friends!

Badim TLV
Israel
About 2 years using the app
July 29, 2022

I like this app but I really want more integrations with Privy and affiliate programs. Hopefully, they will be introduced soon.

103 Collection
United States
About 2 years using the app
Edited August 9, 2021

Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!

Dame Products
United States
About 2 years using the app
September 17, 2016

This thing was super easy to set up, emails all work correctly, and everything looks great. Can't wait to start telling customers about it!

Freethespirit
Canada
About 2 years using the app
May 11, 2016

So far so good! I can not wait to see what this Swell can do for my business. I love referral programs and rewards programs myself and love that I can share that with my customers.

Thekeeco
United States
About 2 years using the app
Edited July 31, 2019

I've tried a few apps. The Swell defiantly is my favorite. I love it. So easy to set up. Love the "refer a friend" option. Also, have been able to use my brand colours.

Fleur & Co.
New Zealand
About 2 years using the app
July 11, 2016

Super easy to set up... thanks!

Rootedusa
United States
About 2 years using the app