Reviews (2,615)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

October 29, 2016

just got it but solid product so far

Blingware
United States
About 3 years using the app
June 6, 2016

so far so good! easy to use and great for customer enticement! thanks swell!

Sugar Plum Tree
Australia
About 3 years using the app
February 23, 2017

App is great. Makes it easy to incentivize new and loyal customers.

Yourturnkeystore 386
United States
About 3 years using the app
March 19, 2021

Customer service Reymond is super helpful, supporting me in all the questions that I had during setting up steps, thank you !

AIMAMA
United States
About 3 years using the app
February 23, 2021

I just added this to my store today. I had some questions about how the referral program works and the codes etc. The online chat session was very fast & thorough. I just wish they had email 3rd party integration in the basic plan. I'll see how it goes though. Jerrah was very helpful and polite.

Warehouse On Grove
United States
About 3 years using the app
September 15, 2017

Customers love getting their rewards, and it encourages repeat sales. Had a problem with the rewards and the team at Swell happily fixed it to be running smooth. Great app

Vape Monster 2
Australia
About 3 years using the app
March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

Quikflip Apparel
United States
About 3 years using the app
August 14, 2022

GREAT APP! The experience after purchase is incredible! Jerrah M went above and beyond to help me and take the time needed to explain things thoroughly. The app itself is great, and their team is wonderful. Thank you!

AURELIE GI
United States
About 3 years using the app
January 17, 2016

Great Customer Service. Great Product

Sanfranshops
United States
About 3 years using the app
March 30, 2021

Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.

AILLEA
United States
About 3 years using the app