Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

March 26, 2016

so far so good!

Haven't figured everything out but i love return customers!

Thanks SWELL

Czs Genesis Novelty Shop
United States
About 2 years using the app
June 16, 2016

very nice easy to use, helped alot

Cellular Central
Canada
About 2 years using the app
Edited February 15, 2016

The best customer loyalty app out there. We've been working with Josh since the major update today to work through any bugs that have come up and most have been fixed within minutes. The customisability, quality, functionality and support are absolutely second to none! We will be using this app from here on out and looking at getting the paid version as our needs grow.

http://titandesigntech.com

Titan Design Technology
Australia
About 2 years using the app
June 9, 2016

This is all very new to us, but so far so good! Generous free trial. Worth a download and a trial.

Pr Newschannel
United States
About 2 years using the app
May 25, 2016

I've been extremely impressed with this app for creating customer loyalty! In my industry, reward points are desired and expected. It didn't take long for me to figure out the settings and get the hang of things in the dashboard. Swell really made this process easy for me! Thank you! -Beloved Cub

Baby Boom Galaxy Shop
United States
About 2 years using the app
May 6, 2020

I chose to become a paid customer after tackling with a tough customization issue. Reymond had spent countless hours working to solve it with me. The support was fantastic.

Sand by Saya Japan
United States
About 2 years using the app
June 4, 2016

Great App! Really intuitive to use and great perks.

Advanced Acousticwerkes
Singapore
About 2 years using the app
Edited November 7, 2016

Fantastic!! This is one of the most powerfull app that you can use to improve sales at your store. Is very easy to customize and in case of any doub, thay have a wonderfull supporting chat.

Regalos De Venezuela
United States
About 2 years using the app
Edited May 2, 2016

We just started using Swell for our in-store and online customers and love it! Our customers like having their purchase history from in the store available online and the intigration is so seamless!

The support from Josh and his team is fast and very available. He has been great with helping us create a great campaign that fits the individial needs of our store. I love that I can manually add points to a customers Swell account for whatever purpose I want! Thanks Josh!

Busy B Kids Llc
United States
Almost 2 years using the app
July 22, 2021

I've had a few questions during setup and chat support representative Ritchie has been very helpful.

Goode Health
United States
Almost 2 years using the app