Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

November 15, 2018

So far so good.
Will be able to tell more soon.

But at first look, the app looks good and easy to set up.

Lakwanza
Japan
About 1 year using the app
Edited July 7, 2016

We downloaded this app to create a loyalty program to reward our client for purchasing the best bass fishing baits on the planet over at www.MonsterbassUSA.com

The app is easy to use and a must have for today's marketer.

Monsterbass
United States
About 1 year using the app
February 23, 2016

Just love this app! Great support! Gets results. Couldn't ask for more!

Southernstarprimitives Com
United States
About 1 year using the app
April 27, 2021

Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.

Winky Lux
United States
About 1 year using the app
March 6, 2019

THIS COMPANY IS AWFUL AT RESPONDING TO QUESTIONS IN A TIMELY MANNER to questions about the app. That would be ok if their tutorials and instructions for the app were informative. This is my 5th time contacting the company since installing the app last November. I still have not heard back after trying again and it has been over 6 days. Looking for a new rewards app now.

StinkyDog Beads
United States
About 1 year using the app
October 12, 2022

We created a rewards system and page using this app. It is very easy to set up and if you need help - the chat feature is great and quick. Thanks Erwin John for your help :)

Lil' Labmates
United States
About 1 year using the app
September 23, 2016

User friendly, nice interface.

E M Apothicaire
United States
About 1 year using the app
December 6, 2016

Really easy to use and I'm looking forward to increasing our customers through the different reward campaigns!

Lovemilkse
Sweden
About 1 year using the app
May 22, 2016

Great service, loads of features. Recommended!

Babycoo
United Kingdom
About 1 year using the app
January 17, 2019

The potential for this app looked amazing. But the support for installation and setup is non-existing. The campaigns we have created are not showing the pop-up. I wrote to ask Swell for support but just got a screen shot back saying everthings looks okay - even though in the screen shot the campains for reward is not the same as the ones I have created. I have started a support chat but seems there are no real persons there - just an email saying we have created a ticket for you. and then no reply to that for days.

Hope the installation issues will be solved and the app proves to do some of the fancy stuff they so highly claim they can do.

Moonchild Yoga Wear
Denmark
About 1 year using the app