Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

March 1, 2017

great app .. highly recommended

Aevintage
Egypt
9 months using the app
January 29, 2023

a Great App with a lot of ready templates and an amazing support team, its easy to work, and it can make your website more exciting and boost your business with barely any work, highly recommended

OTYTech
United Arab Emirates
9 months using the app
June 2, 2016

We at Fifi & Romeo have just started on Swell & well...it's quite...SWELL!

Fifiandromeo
United States
9 months using the app
September 22, 2021

Wonderful customer service! Jiemer helped me carry over our Rewards Page, Refer Page, and update our checkout page when we changed over themes and needed to bring over the functionality. Thank you!!

Brooklyn Candle Studio
United States
9 months using the app
May 20, 2016

Fantastic app, does exactly what it says, and its customizable!

Urban Street Canada
Canada
9 months using the app
March 1, 2017

Great app! Looking forward setting up my reward programs.

Camp Champs
United States
9 months using the app
September 15, 2016

Great, no nonsense rewards app. We'll be trying out the POS integration features soon. Nice job Swell!

Theravape
Canada
9 months using the app
May 28, 2016

I am just setting up my online store with Shopify and Swell has allowed me to put the polish on the website with its discounts and rewards options. Super easy to use and 100% customizable!

Awesome App!
Simple Life Apparel

Simple Life Apparel
Canada
9 months using the app
Edited November 12, 2016

really really good!
so easy to use and the Youtube videos helped!

Emmas Designs
United Kingdom
9 months using the app
March 11, 2023

The application is working great with customers so far at the level the email reminders for points earning and redemption. Rowel showed me great support now even it's the weekend and the live chat team is amazing always here and ready to help. many clients i have, they love it and doing great so far with the business, totally recommended!

kadoonpro
Saudi Arabia
9 months using the app
Yotpo - L&R replied March 14, 2023

Thank you for sharing your thoughts with us!