Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

June 20, 2016

I'm still using the free version and I love it.
I found it super easy to set up! It even lets you fill in points for previous orders made by customers before you started using Swell, which was very important to me.

Always Werking
United States
12 months using the app
August 5, 2016

Really helpfull tool to increase your conversions. Just abit to many options to select.

Elegant Vanity
Germany
12 months using the app
March 7, 2022

I had some issues with launching the program but Jerrah from customer service was super responsive and professional and made what could've been a headache, only a minor issue.

TCTLE
United States
12 months using the app
March 18, 2016

Free fully customizable app. Swell is awesome!

Dab City Nizzy
United States
12 months using the app
April 5, 2016

Extremely helpful app with great customization tools to increase my sales!

Melissa

Brandoutdoor
United States
12 months using the app
March 11, 2023

Yotpo Loyalty and rewards is the way to go! My customers love it and we love the service and support from the Yotpo team! Keep up the good work!

Dapper Yankee
United States
12 months using the app
Yotpo - L&R replied March 14, 2023

Thanks for your feedback, we really appreciate it.

March 22, 2019

I appreciate how they helped me with a little problem I had with the rewards popup. Very efficient, very quick, very kind.

Pittura per Hobby
Italy
12 months using the app
March 31, 2016

the customer service is great!

Pgf Creations
United States
12 months using the app
May 18, 2016

Love the app so far! It's a really cool tool to help get customer referrals!

Pickglue
United States
11 months using the app
April 20, 2018

Not sure as it is not live yet

Design Poetry
United States
11 months using the app