Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 19, 2016

Setup was easy and went smoothly. I'm excited to start growing my business with the help from SWELL!

Rcdc
United States
11 months using the app
January 23, 2016

Awesome App! Just set everything up and Im super excited to let all my customers know about the rewards program! I had live support from Josh (co-founder) the entire time and he walked me through a few steps and answered all my questions! Cant wait to see what these guys come out with next!

Nexgen Nutrition
United States
11 months using the app
April 28, 2016

Perfect! Just what I needed to boost conversion!

82nd 1st
United States
11 months using the app
August 21, 2021

Amazing customer service and amazing app. I love how the app just rewards the customers for everything they do. It also keeps the engaged and coming back for more!

jannahscloset
United States
11 months using the app
January 27, 2017

Wow! What can I say? Easy to setup and use. Plus, unlike other vendors who tease you with "Free" service, Swell doesn't bait and switch. My online business is small, so my orders currently qualify me for the free plan. Swell seems to understand that small businesses like mine don't have the revenue to spend hundreds of dollars each month on nice to have features. I am confident with the great new referral and rewards programs that I will get to the 100 orders mark much faster. As I grow, I am taking Swell along with me. What a wonderful business partner!

Black Diamond Meats
United States
11 months using the app
May 28, 2016

INCREDIBLE!!! Super easy to build my online store!

Titan Labz
United States
11 months using the app
March 22, 2016

I am absolutely LOVING Swell and so are my customers. They love the ability to be rewarded or save money for simply being my customer. They definitely love the "refer a friend" option. Kudos to you Swell for a wonderful Referral and Loyalty Program!

Shadearas Chic Boutique
United States
11 months using the app
Edited June 26, 2016

So far, I'm loving SWELL, it's simply... Well, swell! User friendly, short quick tutorials for help when I need it. This makes my experience pretty great thus far. I'm still in process of launching, and learning along the way this is app is a must have! Building my brand an customer loyalty through a rewards program that's easy to set up is a must for every business.... Who doesn't love rewards, right?! Anywho my only complaint to date is that, I use my iPad for my daily business doings and the app seems to be a bit glitchy and not as comparable as I would like at the moment. Customizing the fields in coupons and such is tricky. But, I'm certain if I were using a Mac or PC, the process would in fact, be seamless.

Cocco Pazzo
United States
11 months using the app
March 26, 2016

easy to navigate and a great loyalty programme for free i love it short sharp and to the point

Metal Panda Ltd
United Kingdom
11 months using the app
May 21, 2017

Prefect Apps, this totally help up my business to grow!!

Babapigs
New Zealand
11 months using the app