Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

March 12, 2024

It works great. I did need some help setting things up, but Ruzsel John N assisted me well!

Reset Lifestyle Products
Netherlands
5 months using the app
Yotpo - L&R replied April 19, 2024

We appreciate your feedback, thank you!

December 1, 2023

They are the best - Customer service is the BEST! I mean when I say best I would give them 10 Stars

Tree Of Life Shoppe
United States
11 months using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

October 11, 2022

Jovan was extremely helpful. He was able to get to the bottom of an issue our customer was having quickly allowing us to retain the customers attention.

LINNÉ
United States
11 months using the app
May 11, 2016

We highly recommend this app, the concept and design are very good. Anyone can use it. Its a great choice for us and gives us flexibility on how to run the app and personalized it to fit our need. The support team is really quick to get back to us to fix or explain what is wrong :) Very happy with this app.

Roso
New Zealand
11 months using the app
June 3, 2021

Great app and amazing customer service. Super helpful. 5 stars!!
Would highly recommend to everyone

SENSIO HOME
United Kingdom
11 months using the app
February 27, 2017

EASY TO USE!!!! Anyone can use this for their site

Legacylox
United States
11 months using the app
June 2, 2016

Love it!! The free version has allot of good features to use for new shops. Definitely comprehensive and would certainly recommend this app. There is a bit of learning curve but its still easy to use.

Bayboo
United States
11 months using the app
May 10, 2022

5 Stars for Reymond and his Customer Service! He was super helpful in assisting with the installation of our Rewards Page onto our Shopify. Thank you again!

Hail Merry
United States
11 months using the app
Edited September 5, 2021

The app works good! but it required me to install a script on the overall site who slows down my site critically. This solution does not worth the amount of unused javascript.

CuraLife
United States
11 months using the app
April 17, 2016

Super easy interface. Works well during my test. Waiting for customers to test--thank you for such a streamlined app!

Adrinadietra
United States
11 months using the app